Social Support Worker / Office Administror

About the role

The successful applicant will work 20 hours per week, spread across 5 hours per day, 4 days per week. Some flexibility is required, and the applicant must also be available for call-up shifts when needed to assist with service delivery, staff coverage or operational requirements. This role involves a mix of client support, social support activities and general administration duties.

Key responsibilities

• Providing social support to older people in the community
• Assisting clients to remain connected, engaged and independent
• Supporting social activities, outings or group programmes
• Communicating respectfully with clients, families, staff and volunteers
• Answering phones and assisting with general enquiries
• Data entry, filing and maintaining accurate client records
• Assisting with rosters, bookings and service coordination
• Supporting day-to-day office administration
• Working closely with staff and volunteers to ensure services run smoothly
• Helping ensure services are delivered in a caring, respectful and reliable way

About you

• Warm, patient and respectful when working with older people
• Friendly, reliable and community-focused
• Organised and confident with basic administration tasks
• A good communicator, both in person and over the phone
• Able to work independently and as part of a small team
• Flexible and available to work additional call-up shifts when required
• Comfortable using computers and basic office systems
• Passionate about supporting older people to stay connected and independent
• Certificate III in Individual Support, Aged Care, or equivalent qualification
• Current driver licence
• National Police Check
• First Aid Certificate

About us

Brunswick Valley Meals on Wheels is a valued community organisation supporting older people to live independently and remain connected to their community.