Service Scheduler & Administration Coordinator

Service Scheduler & Administration Coordinator

Ben Moloneys Roller Doors
Wangara, Perth WA
Full-Time | Monday–Friday | Office Based
$35–$38 per hour + super, depending on experience
Start Date: 5 October 2026

About the Role

Ben Moloneys Roller Doors is looking for an organised and proactive Service Scheduler & Administration Coordinator to join our team.

This is a key role within our business. You will be responsible for coordinating our technicians' daily schedules while ensuring customers, suppliers, materials, equipment and paperwork are all organised to keep jobs running smoothly.

If you're the type of person who enjoys organising a busy day, thinking ahead and making sure everyone has what they need to get the job done, this could be a great fit.

Your day-to-day responsibilities will include:

• Planning and coordinating technicians' daily job schedules
• Booking and confirming jobs with customers
• Liaising with customers regarding scheduling, appointments and general enquiries
• Liaising with suppliers regarding parts, materials and orders
• Organising technicians' collection of parts and materials from suppliers
• Ensuring technicians have the required parts, materials and equipment for scheduled jobs
• Organising equipment and machinery hire when required
• Raising and processing customer invoices
• Creating and managing purchase orders
• Answering incoming calls and responding to emails
• Keeping job and customer information accurate and up to date
• Monitoring technician licences and documentation to ensure they remain current
• Assisting the Director with day-to-day administration
• General administration and other ad hoc duties as required

About You

We're looking for someone who is organised, confident and able to think ahead.

You'll be dealing with customers, suppliers and technicians throughout the day, so strong communication skills and the ability to manage changing priorities are important.

Ideally, you will have:

• Previous administration, scheduling or service coordination experience
• Strong organisational and time-management skills
• Excellent attention to detail
• Confidence communicating with customers, suppliers and tradespeople
• The ability to prioritise and reorganise schedules when circumstances change
• Experience with invoicing and purchase orders
• Good computer and email skills
• Works well as part of a small team and is comfortable learning established processes
• A friendly, professional and reliable approach

Experience working within a trade, construction, maintenance or service-based business would be highly regarded.

Experience with Tradify, Xero or similar job-management/accounting systems would be an advantage, but isn't essential.

What We Offer

• $35–$38 per hour + super, depending on experience
• Full-time, permanent position
• Monday to Friday
• Office-based role in Wangara
• Stable employment with an established local business
• Varied role where no two days are exactly the same
• Supportive, small-team environment
• Opportunity to take ownership of the scheduling and administration function

Hours

This is a full-time, 38-hour-per-week, office-based position.

Start date: 5 October 2026

Interested?

If you're an experienced administrator or scheduler who enjoys keeping a busy team organised and takes pride in making sure things run smoothly, we'd love to hear from you.

Please apply with your resume and a brief cover letter telling us about your relevant experience.

Pay: $35.00 – $38.00 per hour

Application Question(s):

• Do you have experience scheduling technicians, tradespeople or field-based employees
• Have you previously worked in a trade, construction, maintenance or service-based business?
• Are you comfortable managing a busy schedule where jobs and priorities may change throughout the day?
• This is a full-time, office-based position in Wangara, Monday to Friday. Are you able to work from the office for all of your rostered hours?
• What hourly rate are you seeking (excluding superannuation)?
• If successful, would you be available to commence on or around 5 October 2026?
• Which of the following tasks do you have previous experience with?

Scheduling technicians/tradespeople
Customer service
Invoicing
Purchase orders
Liaising with suppliers
Ordering parts/materials
Equipment hire
Xero
Tradify or similar job-management software

Experience:

• administration, scheduling or service coordination: 2 years (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person