Revenue Officer

• Women’s and Children’s Health Network, Finance, North Adelaide 5006
• Salary – ASO2 - Administrative Services Officer L2, $66,442 to $69,504+ 12% Superannuation and Salary Sacrifice Benefits
• Full Time, fixed term (Temporary) contract until 29 Jan 2027

About WCHN
Join the Women’s and Children’s Health Network (WCHN), South Australia’s leading provider of care for women, babies, children and young people. We’re shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do.

What WCHN Can Offer You

• Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses.
• Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
• Free public transport to and from the Women’s and Children’s Hospital for SA Health metropolitan hospital staff (excludes network community sites).
• Support for you and your family via our Employee Assistance Program.
• Relocation financial support may be negotiated, subject to eligibility. Click here for details and contact the enquires person for further information.

About the role

The Revenue Officer is accountable to the Supervisor, Hospital Billing or Supervisor, Private Practice and is responsible for the effective and efficient processing of hospital billing and private practice administration functions, including the generation of invoices and claims for Medicare, health funds and other third parties. The Revenue Officer is also responsible for the collection and receipting of cash and debtor payments, monitoring and following up outstanding debtor balances, processing approved debt waivers and write-offs, and processing associated doctor and hospital disbursements and fund transfers

Key duties of the role

• Accurate and timely hospital billing, including invoicing, claims processing, stakeholder liaison, resolving payment rejections, and preparing reports.
• Maintaining Accounts Receivable functions, including processing receipts and adjustments, following up outstanding patient debts, supporting revenue recovery, and preparing required reports.
• Accurate receipting and preparation of revenue for banking, including debt follow-up and preparation of supporting evidence for the Debt Management Team.
• Undertake and learn, assist and fill in for other Hospital Revenue Services positions as requested the site Supervisor.

Skills and Experience

• Demonstrated ability to establish and maintain effective working relationships with customers and colleagues.
• Demonstrated accurate and efficient data entry and computer skills.
• Successful record in identifying customer needs, developing service strategies and providing quality customer service.
• Experience in use of computer applications and computerised accounting and billing systems.
• Previous experience in Accounts Receivable, preferably within a hospital, healthcare or medical environment.  

Enquiries can be directed to

Racheal Rankin

Manager Revenue Performance

81616692

**************@sa.gov.au

Want to learn more about career opportunities at WCHN? Click Here to discover how you can Realise Your Potential and join one of our many teams making a positive difference in the community.

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To learn more about this role — including key selection criteria, special conditions and minimum requirements — please refer to the attached role description and the document checklists below:

If you would like further information on applying and winning this role, go to our SA Health Careers Site for the Australian Applicant Guide or if you are an international applicant, check out the International Application Guide.

The South Australian public sector promotes diversity and flexible ways of working part-time.  Applicants are encouraged to discuss the flexible working arrangements for this role.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Closing Date: Thursday 10 September 2026 11:55PM