Case Worker, On PAR

• Help young Australians to improve their long-term educational outcomes
• Flexible work arrangements to give you more balance, including hybrid working
• Temporary full-time position until December 2027, based in Mt Druitt, NSW

The Smith Family is a national children’s education charity that works with children and young people to overcome educational inequality caused by poverty – so they can thrive now and into their futures.

About the role

Reporting to the On PAR Program Manager, and working with a dedicated and passionate team, this pivotal role provides holistic case management to students and their parents/ carers participating in the On PAR program. The On PAR (Participation, Attendance, Retention) program provides an early intervention, child-centred, family-focused, intensive case management approach to improve educational attainment of vulnerable children. The Case Worker will support the student, the family and the school to understand the barriers to the child’s engagement in school and education attainment. The On PAR Program includes a focus on evaluation to ensure the program evolves to meet the needs of the community.

A day in the life of our On PAR Case Worker might look like this, but every day can be different. Primarily, you will be responsible for:

• Maintaining a case load and, in partnership with children and families, contributing to the design, implementation and evaluation of services
• Maintaining a network of local service providers and other supports and act as a coordination point, including supporting access to specialist services
• Effectively managing data and inform program quality, effectiveness and evaluation through sharing practice knowledge and expertise
• Participating in coaching and practice reflection, and ensure professional and organisational standards are upheld

About you

It takes a special kind of person to be our On PAR Case Worker. Our successful candidate will bring the following:

• Degree qualification in Social Work, Welfare or similar with minimum 2-3 years’ experience
• A strengths based, person-centred, trauma informed practice approach
• Knowledge of the issues faced by vulnerable families and ability to build rapport
• Experience in developing outcomes focused case plans in partnership with children and families, providing support and leveraging specialised services  
• Ability to collect, manage and analyse data
• Competency in working with community members with lived experience, Aboriginal and Torres Strait Islander, Pacific Islander and CALD communities and organisations
• Full current NSW Driver’s Licence

Our benefits  

Employees are at the centre of The Smith Family’s values and operations. By joining our team, you can expect to:  

• Find balance; with flexible work options and opportunities to purchase additional annual leave  
• Maximise your take home pay; with salary packaging, and save with discounts at retailers across the country
• Feel you belong; with a supportive, diverse and inclusive team with regular opportunities to connect with colleagues and community
• Feel you belong; with inclusive leave options, including paid parental, cultural and gender affirmation leave
• Thrive; with support for you and your family’s mental and physical health including a complete care and safety platform, unlimited Employee Assistance and access to a huge range of fitness facilities with Fitness Passport 

If you are passionate about what you do, committed to making a difference and this sounds like your next role, please click apply, we’d love to hear from you.

For more information, please contact Wayne Crompton on 0435 298 252 or wayne.crompton@thesmithfamily.com.au

You may view the position description here.

Closing date: 4 September 2026

Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and a Working with Children’s Check. We are an equal opportunity employer and are committed to principles of cultural diversity. Applications from people of Aboriginal and Torres Strait Islander descent are encouraged.