Clinical Assistant

Take the next step in your career with this exciting opportunity within Pathology Queensland. The Clinical Assistant (Phlebotomist) delivers a high-quality, patient-centred pathology specimen collection service by performing blood collection on inpatients and outpatients of all ages. This role is primarily based at Ipswich Hospital, with successful applicants also required to work across the Ripley Specialised Inpatient Service campus as rostered to meet operational requirements. As a valued member of the Pathology Queensland team, the Clinical Assistant contributes to the delivery of a safe, efficient and cost-effective pathology service through accurate specimen collection, exceptional customer service, and compliance with quality and safety standards.

What you'll do  

• Maintain a neat, tidy, and respectful personal presentation always including the wearing of the provided Pathology Queensland corporate uniform.
• Maintain above-average attendance, punctuality, and impeccable behaviour in the workplace.
• Perform blood collection effectively and efficiently as part of a skilled team of Phlebotomists rostered to cover agreed operating hours within either Ipswich Hospital or the Ripley Satellite Health Facility.
• Whilst within Ripley Satellite Heath Service, perform pre-analytical processes consistently and accurately, by maintaining competency in some areas of Central Specimen Reception including but not limited to specimen processing and packing of specimens.
• Ensure that all collection practices and processes comply with Pathology Queensland, NATA, and ISO requirements.

About you  

We are searching for someone who has:

• Ability to participate in an established roster which may cover a range of shifts across the agreed operating hours within either Ipswich Hospital or the Ripley Satellite Health Facility. This includes participation in weekend and public holiday shifts.
• Current operational hours are 0600-1630 weekdays and 0600-1100 on weekends and public holidays.
• Ability to work at either Ipswich Hospital or Ripley Satellite Health Service sites.
• Flexibility to work additional hours or extra shifts where necessary to support patient care.
• Reliable & punctual
• Demonstrated experience in or the ability to acquire experience in the correct procedures of specimen collection including the application of established policies and guidelines with minimal supervision. (required for both sites- Ipswich Hospital & Ripley Satellite Health Service.)
• Demonstrated experience in or the ability to acquire experience in the correct procedures of specimen reception (specimen processing and packing) including the application of established policies and guidelines with minimal supervision. (Required for Ripley Satellite Health Service site)
• Ability to successfully perform phlebotomy on neonates, paediatric, adult, and geriatric patients in a busy public hospital environment.
• Prioritise inpatient and outpatient workloads to meet Turn Around Times, averaging 7 or more collections per hour on each shift.
• Proven ability to work effectively as a member of a team and to communicate effectively with clients, clinical staff and colleagues.

Why work with us?  

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. 

Competitive salaries 

• 12.75% superannuation  
• 17.5% leave loading 

Employee wellbeing & development 

• Access to 24/7 confidential employee support providers and counsellors including for immediate family members 
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave. 
• Access to a variety of programs and initiatives to support training and career growth.  
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development. 

Our commitment to equity, diversity and inclusion  

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.  

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.  

Ready to apply? 

For further information on how to apply please review the attached Role Description.