ICT Support Technician

ICT Support Technician

Large multi-campus Christian school

Ongoing position

Drouin location

Chairo Christian School is a non-denominational Christian school with 1,900 Kinder to Year 12 students attending five picturesque campuses in West and South Gippsland, the Latrobe Valley and the south-eastern outskirts of Melbourne.

Our mission is to provide excellence in Christ-centred education in partnership with families within a caring Christian community. In doing this, we aim to prepare students thoroughly for further study, careers, service opportunities, enabling them to live their life with purpose.

We are seeking to appoint an ICT Support Technician to join our ICT team in August this year, based at our Drouin campus.

The successful delivery of Information Technology at Chairo is of high priority and the ICT Support Technician will be expected to provide excellent customer service.

Some key responsibilities will include:

• Answering phone calls and emails from staff members, students and parents
• Monitoring and logging issues in ICT’s Help Desk system
• Providing software support and deployment
• Providing computer hardware support and deployment (i.e. laptops, desktops, iPads)
• Providing educational hardware support (e.g. interactive displays)
• Providing other hardware support (e.g. printers, photocopiers)
• Maintaining, creating and terminating user accounts
• Providing basic networking support for end-user devices

The successful candidate will have the following:

• Demonstrated commitment to the school’s Statement of Faith
• Ability to work as part of a team
• Ability to relate to students, staff members and parents in a caring, friendly and helpful manner
• Willingness to work at multiple campuses as required
• Willingness to work out of regular hours on an occasional basis

The safety, wellbeing and inclusion of all our students is a high priority. As part of our recruitment process, Chairo undertakes rigorous reference and background checking including, Working with Children and Police Record checks. Before applying, applicants are requested to review Chairo’s Child Safety booklet.

An online application can be completed and submitted, together with a covering letter and resume, by selecting the Current Vacancies link on the Employment page on Chairo’s website (www.chairo.vic.edu.au/careers).

The closing date for applications is Sunday 16 August.