Retail Store Manager - Rockhampton

As Store Manager for Oscar Wylee in Rockhampton, your role will be to lead and inspire your team to deliver remarkable results and oversee day-to-day store operations.

You will work closely with our Optometrists and Optical Dispensers to ensure customers receive a blend of professional eye care and eyewear styling advice. Leading your team, you will strive to uphold exceptional customer service and care to everyone who visits your store.

Key Responsibilities:

Oversee store operations, compliance, and performance standards Support your team to reach performance goals through genuine customer care, not pushy sales tactics.Manage rosters, budgets, and labour efficiencyProvide hands-on support in-store, assisting with sales, service, and patient care Partner with Optometrists to ensure every customer receives an exceptional experience

About You:

Previous leadership experience in retail (title isn’t important - if you’ve coached people and driven results, we want to hear from you!) Experience supporting or contributing to rosters, labour planning, or store performance - we’ll help you grow your capability in these areas.A passion for delivering great customer experiences A keen interest in developing your skills in decision-making, coaching, and team cultureNo optical experience required - we’ll teach you all there is to know about optical retail. Some of our best store leaders joined from outside the industry!

Earnings:

A base salary up to $65,000 plus superannuation.

Perks:

Get a free pair of prescription glasses every six monthsTreat your loved ones to Family & Friends discounts twice a year! Work in our store located in the bustling Stockland Rockhampton Shopping Centre. Check out our store page here!Flexible rosters for the perfect work-life balance, with each Sunday and Monday RDOAccess to a variety of convenient communication tools, such as Google Suite, Deputy and HR platform Hibob, to stay in the loop with wider company updatesCareer growth opportunities beyond retail - from area management, operations, or optometry

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide.

Our Oscar Wylee Rockhampton store offers a bright, modern space designed to create an exceptional customer experience. Beautifully presented and located in a vibrant retail hub, it offers a welcoming environment with a supportive team and strong focus on customer connection.

We design our eyewear in-house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.

Visit our website for more information!

Apply Now

Ready to take the next step in your retail leadership career? Apply now and join a global brand where your growth and contribution truly matter to us!

Due to the high volume of applications, only shortlisted candidates will be contacted. By applying, you’ll automatically join our Oscar Wylee Talent Community, giving you access to future opportunities across our expanding global network.