OMEGA Client Advisor | Bondi

The timekeeper of human achievement

Since 1848, OMEGA has set the standard in Swiss watchmaking through our commitment to precision and innovation. Our extraordinary legacy spans the Olympic Games, deep sea exploration, and the conquest of space, with the OMEGA Speedmaster becoming the first watch worn on the moon and serving on all six lunar landings. Equally synonymous with style and performance, OMEGA has been James Bond's watch of choice for nearly three decades, reinforcing our reputation for sophistication and excellence.

The Opportunity

As a Client Advisor, you will be the face of OMEGA, delivering an exceptional boutique experience that reflects the prestige of our brand. More than a sales role, this is an opportunity to build meaningful relationships with clients, share the stories behind our iconic collections, and create exceptional customer experiences that stand the test of time.

Delivering The OMEGA Experience

Joining OMEGA means becoming part of a globally celebrated brand with a rich heritage, pioneering spirit, and unwavering commitment to excellence. In this role, you will:

Build genuine and lasting relationships with clients, cultivating loyalty and repeat business to deliver a world class customer experienceContribute to the achievement of boutique sales targets through exceptional service and product expertiseSupport the growth and maintenance of the client and VIP database, ensuring personalised follow up and engagementDevelop an in depth understanding of OMEGA's heritage, collections, innovations, and watchmaking expertiseMaintain impeccable boutique presentation standards, ensuring every detail reflects the luxury positioning of our brandAssist with visual merchandising, stock presentation, and boutique operations, including stock counts and supporting inventory management processesOrganise and maintain boutique resources, including product packaging, warranties, instruction manuals, and visual merchandising materialsParticipate in ongoing training programs and product education to continuously enhance your knowledge and performance

About You

You are passionate about the OMEGA brand and naturally excel at creating memorable client experiences. You understand that true luxury is in the detail, and you take pride in delivering a tailored service that is as unique as each customer. Your skills and experience will include:

Previous experience within luxury retail, luxury fashion, jewellery, watches, or a client focused premium environmentAn ability to build strong client relationships and deliver exceptional customer experiencesOutstanding communication and interpersonal skills, with an eye for presentationYou have initiative, energy, and enthusiasm, with flexibility to work across retail trading hours, including weekends and peak trade periodsExperience, knowledge or a passion of the luxury watches is highly regarded

Why Join OMEGA?

Along with competitive pay rates, we offer:

Attractive performance-based incentive opportunitiesGenerous employee discounts across Swatch Group brandsExtensive learning and development opportunities, including access to global product and brand training

Don’t let a missing skill stop you. Research shows many people only apply when they match every single requirement. If you bring strong drive and most of our core needs, send us your resume. We want to hear from you.

OMEGA has been part of history's defining moments. Now, we're looking for exceptional individuals to help shape the next chapter. Apply today!

Job Location: Shop 4073 Westfield Bondi Junction, 500 Oxford St, 2022 Sydney, Australia (New South Wales)

Company Address: The Swatch Group (Australia) PTY. LTD. 40 River Boulevard Level 3 Richmond, Victoria 3121 Australia