Dispensary Technician/PA

About Us

East Wahroonga Community Pharmacy is a trusted, family-owned and operated neighbourhood pharmacy committed to delivering exceptional pharmaceutical care and personalised health services to our local community. We pride ourselves on maintaining the highest standards of professionalism whilst fostering a welcoming, close-knit environment where patients and staff alike feel valued and supported. Our team is dedicated to improving patient outcomes through quality service delivery, authentic customer relationships, and a collaborative workplace culture.

About the role

We are seeking a dedicated Dispensary Technician/Pharmacy Assistant to join our team on a part-time basis at our Wahroonga pharmacy location. This position offers an excellent opportunity to contribute meaningfully to our dispensary operations whilst providing direct support to our patients and pharmacy staff. As a Dispensary Technician/PA, you will play a vital role in ensuring the safe and efficient preparation and distribution of medications, whilst maintaining the highest standards of accuracy and patient care. This is a hands-on role that combines both technical pharmacy responsibilities with direct patient interaction in a fast-paced healthcare environment.

Key responsibilities

• Accurately dispensing medications under the supervision of registered pharmacists, ensuring compliance with all legal and regulatory requirements

• Receiving and processing prescription orders, checking for completeness and accuracy before dispensing

• Organising, labelling and packaging medications safely and clearly for patient collection

• Managing inventory control, stock rotation and pharmacy storage to ensure optimal organisation and compliance with storage standards

• Providing welcoming and professional patient interactions, including handling enquiries and cash transactions at the dispensary counter

• Supporting the pharmacist with medication counselling and patient education where appropriate

• Maintaining detailed and accurate pharmacy records, including prescription documentation and patient information

• Cleaning, sanitising and maintaining dispensary equipment and work areas to the highest hygiene standards

• Contributing to the smooth running of the pharmacy by assisting with general administrative tasks and stock replenishment

• Staying up to date with pharmacy protocols and best practice standards

What we're looking for

• Completion of a recognised Pharmacy Technician or Pharmacy Assistant qualification (such as Certificate III in Pharmacy Technician or equivalent)

• Strong knowledge of pharmaceutical products, their uses, side effects and interactions

• Exceptional attention to detail and accuracy, particularly when handling medications and processing prescriptions

• Excellent numeracy and literacy skills with the ability to follow complex instructions

• Sound understanding of legal, ethical and regulatory requirements in pharmacy practice

• Proficiency with pharmacy management software and computer systems

• Strong communication and interpersonal skills with the ability to interact professionally with patients, healthcare professionals and colleagues

• Ability to work efficiently in a busy environment, prioritising multiple tasks and meeting deadlines

• Commitment to patient confidentiality and maintaining high standards of professionalism

• Previous experience in a community pharmacy setting is highly desirable

• A friendly, helpful demeanour and genuine commitment to providing excellent patient care

What we offer

We are committed to creating a supportive and rewarding workplace where our team members can thrive. We offer competitive remuneration reflective of qualifications and experience, along with the flexibility of part-time work to support work-life balance. Our pharmacy provides ongoing professional development opportunities to help you enhance your skills and advance your career within the healthcare sector. We foster a collaborative team environment where your contributions are valued and recognised. Staff enjoy access to industry updates, training programmes and a culture of continuous learning. We believe in investing in our team and creating a workplace where you feel respected, supported and motivated to deliver your best work each day.

Apply now

If you are a motivated and skilled Dispensary Technician/PA looking for a rewarding part-time opportunity in a community pharmacy setting, we would love to hear from you. Please submit your resume, relevant qualifications and a cover letter outlining your experience to East Wahroonga Community Pharmacy. Join our team and make a meaningful difference in your local community.