Commercial Support Specialist

About the role

Are you interested in pursuing a career within the medical diagnostics, healthcare, and laboratory industry space that will provide support to a national commercial team as well as both local and international suppliers? Are you interested in business development, marketing or product management and keen to obtain experience within a business that will provide you with a career development pathway to such roles?

We have a vacancy for a Commercial Support Specialist based within our Brisbane head office, to join our Commercial Team. This role will provide support to the Commercial Team by contributing to both local and national activities that will assist with the management of both customers and suppliers.

You will be joining our well established and growing organisation with an exceptional history of delivering solutions to customers across Australia and New Zealand for over 50 years.

About the opportunity

Reporting to the Business Unit Manager, this hands-on role provides the opportunity to leverage off your healthcare or business background while undertaking a broad range of tasks with a focus on supporting our sales and marketing teams.

If you are a good communicator, a highly organised professional, love being busy and want to learn new skills, then this could be just the role for you.

You will be exposed to many facets of our medium-sized business and will play an integral part in our business.

Your responsibilities

• Provide business support to the commercial team by contributing to both local and national activities that will assist with the management of both customers and suppliers.
• Maintain and complete accurate and up to date documentation and collaborate with the commercial team when required in relation to specific commercial activities.
• Assist with the planning and coordination of internal commercial meetings and training sessions.
• Supplier contract review and administration.
• Conduct market research to assist with marketing campaigns and field sales tactics.
• Coordinate and proof business reports for presentation to suppliers.
• Interact with Customer Care regarding pre/post-order enquiries.
• Assist in the coordination of product changes, updates, discontinuations, and launches
• Assist in conducting product recalls and other regulatory activities as required.
• Attend product training sessions with the sales team to understand products and technologies and develop your commercial skills.
• Assist with supplier support and customer quoting

Requirements

• Degree level or above in Biological Sciences/Medical Sciences/Business
• Excellent communication skills, ability to interact with all levels and roles within the business
• Experience with preparing and maintaining accurate documentation

We offer

• A fantastic working environment and team culture with open plan offices located close to cafes, public transport and other amenities with on-site parking
• Leadership and development programs
• A delivering value responsibly programme, focussing on engagement, inclusivity, and environmental impact

About Abacus dx

Abacus dx is a leading distributor of medical diagnostic and life science products. Our success is attributed to our dedication in sourcing high quality, specialist products and by providing the highest levels of sales, marketing, and technical support.

We are a trusted partner with a growing customer base and recognised as a provider of quality solutions across many specialties.

We pride ourselves on our values: Engage, Empower, Enhance, Excel.