Optical Assistant/ Receptionist

The Optometry Studio is looking for a person to join our team in Wilston, as one of our current student optometrists prepares to graduate! The Optometry Studio is a growing, independently owned practice with a strong reputation for delivering exceptional patient care, particularly in paediatric eye care.

This is a unique opportunity to work alongside a small team of passionate optometrists and experienced dispensers. You'll gain practical experience across a diverse range of clinical presentations, while also developing valuable dispensing, clinical communication and patient care skills.

About the role

• Approximately 15–20 hours per fortnight (with flexibility to suit university commitments where possible).
• Expected start date: September/ October 2026.
• Weekday shifts and Saturdays (our practice is open every second Saturday only).
• Employment under the Health Professionals and Support Services Award (HPSS Award).
• No previous experience is necessary - we are happy to train the right candidate, although experience in optometry or a customer service setting will be highly regarded.

What you'll be doing

As a dispenser, you'll become an important part of our clinical team, assisting with a wide variety of tasks including:

• Welcoming and checking in patients.
• Supporting our dispensing team & patients with frame selection and patient care.
• Assisting with the dispensing and fitting of glasses of both adults and children of all ages (including infants under 12 months old).
• Preparation and fitting of glasses onsite with our edging equipment.
• Administrative and reception duties as required.
• Helping deliver an exceptional patient experience from start to finish.

Who we're looking for

We're seeking someone who:

• Has a genuine interest in independent practice and paediatric optometry.
• Is friendly, reliable and eager to learn.
• Has excellent communication skills and enjoys working as part of a close-knit team.
• Takes pride in providing outstanding patient care.
• Has experience in previous customer service roles.
• Optometry or healthcare study is looked upon highly.

Please send your resume and a short cover letter telling us about yourself and why you're interested in joining our team.

Pay: $28.00 – $34.00 per hour

Application Question(s):

• Do you have any experience in optics or healthcare? (please elaborate)

Language:

• English (Required)

Work Location: In person