Workers Compensation Case Managers FT & Part time

About the business and the role

Health & Injury Management Solutions Pty Ltd provides services to self-insured workers' compensation programs across Australia.

These are permanent or permanent part-time administration position working Monday to Friday.  

We are looking for a resourceful people who would like to learn from a highly experienced and agile claims management team and its diverse portfolio of clients.

People looking to come back into the industry are welcome to apply.

The position is based at our offices in 32 Lexington Drive, Bella Vista, NSW.

Job tasks and responsibilities

In this position you will be working with a range of specialists and our clients in an integrated model

Candidates must have workers compensation claims management experience and will be involved in general office administration, injury management, electronic filing, data entry, correspondence, printing and attending client meetings both on and off-site.

The position involves working together with a team and involves:

• Liaison with injured workers, self-insurers clients and suppliers.

• Updating all claims activities on the claims systems

• Preparing letters, estimates and contact notes,

• Assisting the team with injured worker liaison and general duties

• Data entry of decisions, invoices and correspondence

• Support the team with new client consulting projects.

• Attending team weekly meetings and L&D sessions.

• Learning other jurisdictions if interested.

Skills and experience

We require the successful applicant to have

• At least 2 years' experience managing workers' compensation claims

• Competent typing skills with a high degree of accuracy

• Strong written and verbal communication skills

• Ability to multitask, work to deadlines, with good time management skills

• Experience in Microsoft Office 365

• Ability to work together with a team spread across Australia.

Experience with medical treatments and injury management will help but not essential, people coming back to the workforce or with an allied health background are also welcome. 

Job benefits

Family friendly office environment.

Flexible working arrangements - permanent / part time 

Laptop & office equipment

Hybrid basis is available after completing probationary period

Performance bonus