Senior Director, Business Improvement | Full-time Temporary

Closes: 02 September 2026

Classification: Senior Officer Grade A
Salary: $172,246 plus superannuation
Position No: 33081
Directorate: City and Environment
Advertised (Gazettal date): 26 August 2026
Contact Officer: Sarah Taylor-Dayus on Sarah.Taylor-Dayus@act.gov.au or (02) 6207 4593

Details: Transport Canberra (TC) is seeking an experienced Senior Director to lead strategic improvement initiatives across a complex and dynamic operational environment. This is an exciting opportunity to influence the future of public transport services in the ACT by championing operational excellence, business transformation, data-informed decision making and continuous improvement. Reporting to the Executive Branch Manager, Planning and Delivery, you will lead a multidisciplinary team and work collaboratively across Transport Canberra to identify opportunities, redesign business processes and deliver sustainable improvements that enhance performance, efficiency and customer outcomes.

The successful applicant will bring strong leadership capability, excellent stakeholder engagement skills and demonstrated experience leading change and business improvement programs in a large and complex organisation.

Eligibility/Other requirements:

• Experience in operational excellence methodologies and Lean Six Sigma is highly desirable.
• The Planning and Delivery Branch operates in a hybrid working environment. Staff are expected to work a minimum of 40% of their weekly hours from the office.

Notes: This is a temporary position available from 29 August 2026 to 27 November 2026. This position is available to ACT Government officers and employees only. Selection may be based on application and referee reports only.

This position is situated in a workplace designed for activity-based working (ABW). Under ABW arrangements, officers will not have a designated workstation/desk. Opportunities for flexible working options could include hybrid working, being a combination of working from home, designated office based and FlexiSpace working locations across the ACT.

How to apply: Please submit:

• A current curriculum vitae (maximum five pages).
• A written response (maximum two pages) outlining your Experience, Capabilities and Achievements relevant to the Selection Criteria and position requirements.

Applications should demonstrate your ability to lead organisational improvement, influence stakeholders, use data and evidence to drive outcomes, and foster a culture of continuous improvement. Please refer to the attached Position Description for full details of the role, Responsibilities and Selection Criteria.

Applications should be submitted .

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.

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Note

This is a temporary position available from 29 August 2026 to 27 November 2026. This position is available to ACT Government officers and employees only.