Retail Sales Assistant (Full-Time) – Sydney CBD, NSW

About the Job

With more than 550 locations around the world, our stores are the best place to learn about our miniatures and discover the worlds of Warhammer.

As the first point of contact for our customers, our attentive staff engage all visitors to the store in genuine conversation and take all opportunities to introduce people to our worlds through hands-on, interactive experiences.

As a Warhammer representative, you will be responsible for guiding all customers through their Warhammer journey by creating a fun, engaging and inclusive atmosphere. You will need to be proactive in your approach, while adapting to the ever-changing environment of a busy retail store. We are looking for someone who is customer-focused, cheerful, and professional, ready to ensure every customer interaction is a positive and memorable experience.

In return, we will provide you with all the training and support you need to be successful in this role. If you are passionate about growing the Warhammer community in your local town or city, a career in Games Workshop retail could be waiting for you.

Working at Games Workshop

At Games Workshop we are looking for people who will do their best to understand the needs of the company and to put those needs first when they are at work. Because of this we believe that what you are like, hence the attitude you show to work and the way you choose to behave is even more important than your skills and experience.

In addition to an excellent salary based on a global pay banding structure, we offer a range of benefits and rewards, including a company pension, sharesave scheme, training, recognition programs, and attractive staff discounts. On top of that, you’ll get to work in a fun environment with an engaging customer base.

Other Essential Information

Closing date: 6 September 2026

Working with Children: Applicants must have a Working with Children clearance and/or, if successful, be willing to apply for and obtain a Working with Children clearance.

How to Apply

To apply, please send us a letter or a video telling us why you want this job. This is a great opportunity for you to let us know that you understand what we are looking for. Please include an up-to-date CV to support your application.

When you’re ready, please click Apply below. If you want to know more about the application process, have a look at the guide on our website. If you have any questions about the role, please feel free to contact us at ***************@gwplc.com.

To ensure the safety of both our customers and staff, the selected candidate will need to undergo a criminal background check in accordance with the laws of the country where they will be employed.