Builders Coordinator

Builders Coordinator

BX Bunka Australia, specifically Steel Line Garage Doors is looking for a competent individual to fill the role of Builders Coordinator on a full-time basis working out of the Sydney Branch.

The Builder’s Coordinator plays a key role in supporting the end-to-end coordination of installation and measurement requests from building clients. This role is responsible for ensuring all builder-related workflows—from purchase order processing to site scheduling and customer communication—are managed with precision, urgency, and professionalism.

You will be required to liaise with internal teams, builders, site measurers, and supervisors to ensure accuracy, efficiency, and excellent customer service across all aspects of builder installations. Strong attention to detail, time management, and communication are essential to success in this role.

Duties-

• Efficiently coordinate all Call-Ups and Site Measures for allocated builders.

• Maintain an up-to-date schedule and communicate with the Site Measurer to ensure weekly jobs are prioritized and allocated appropriately.

• Advise relevant site supervisors of job measurement status and any special job requirements.

• Manage communication related to Call-Up and Measure emails, ensuring timely and accurate responses.

• Ensure all purchase orders are accurately processed and sent to OS Pre-Orders.

• Upon receiving detailed sheets, calculate the required door size, raise orders to OS, and complete Back-to-Back (B2B) checks on return.

• Maintain a professional, friendly, and customer-centric approach in all interactions.

• Respond to customer inquiries and concerns promptly, aiming to meet or exceed expectations.

• Manage incoming calls, direct queries appropriately, and relay messages clearly, maintaining confidentiality and professionalism at all times.

Requirements-

• Minimum 2 to 3 years of administrative or coordination experience, preferably in a fast-paced, customer-facing environment.

• Experience in construction, building services, or manufacturing industry highly desirable.

• Strong problem-solving and organisational abilities.

• Proven ability to prioritize, multitask, and work to deadlines.

• Excellent verbal and written communication skills.

• High attention to detail and data accuracy.

• Positive, customer-focused mindset with a willingness to assist wherever needed.

• Sound interpersonal skills and ability to build relationships across departments.

• Proficient in Microsoft Office (Excel, Outlook, Word).

• Confident in using internal business systems, databases, and scheduling software.

• Fast and accurate data entry skills.

If you are looking for a rewarding career and believe you are the right person to fill this position, please submit your resume and cover letter.