Global Enterprise Account Manager - EZRA

Description

Job Role: Global Enterprise Account Manager 
Location: Sydney - Hybrid - 3 days in Office 

Who We Are:

We believe everyone can be better with a coach... and we won’t stop until we get there.  

What You'll Do:

• Take ownership of a designated portfolio of global enterprise accounts, acting as the main point of contact and building long-term partnerships.
• Understand customer needs, pain points, and objectives to position EZRA’s digital coaching solutions effectively, addressing their unique challenges and delivering value.
• Identify new business opportunities within your account portfolio and proactively prospect, leveraging existing relationships, EZRA’s proven track record of transformation and industry knowledge.
• Collaborate with internal stakeholders, including Customer Success and Solutions teams, to ensure client satisfaction and drive account growth. 
• Conduct high-level presentations, negotiations, and contract discussions to secure new business opportunities within your account portfolio.
• Build and maintain strong relationships with key decision-makers, executives, and influencers within account portfolio.
• Understand the customer's industry, business goals, challenges, and competitive landscape to provide strategic guidance and deliver thoughtful and relevant solutions.

About You:

• 3+ years of relevant experience driving revenue growth in an enterprise / global account role.
• 5+ years’ experience in business development / account management with a successful track record.
• Demonstrated experience managing global enterprise accounts and consistently exceeding sales targets.
• Outstanding relationship-building skills, with the ability to influence and engage stakeholders at all levels of an organization.
• Strong business acumen, understanding customer needs, and the ability to effectively position and sell complex solutions.
• Excellent communication and presentation skills, both written and verbal, to convey value propositions, deliver persuasive presentations, and negotiate contracts.
• Self-motivated, driven, and results-oriented, with a strong entrepreneurial spirit and the ability to thrive in a fast-paced, dynamic environment.
• Relevant experience in the HR consulting / leadership & L&D space preferred
• Flexible hours may be required to run deals / partner across regions / time zone.
• Must be to be ‘in the market’ with clients.
• Up to 50% travel required

Life at EZRA:

• Your Own World-class coach to help you grow personally and professionally.
• Coaching for Friends and family because coaching is a gift worth passing on. 
• Charity Days to support the causes close to your heart - because doing good feels good.
• Learning Budget to fuel your curiosity. If it helps you grow, we’re in.
• Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset.
• Regional benefits flex to fit your location and lifestyle.
• A welcoming place to do your best work. Comfortable, collaborative and inclusive.