Transient and Outreach Support Coordinator

• Position Type: Full-time, fixed-term contract until 30/07/2027

• Location: Darwin and Malak Clinic

• Salary Range: $80,269 - $87,712 per annum as per Classification HPCS 3.1-3.4

About the Role

Danila Dilba Health Service is seeking a passionate and experienced Transient and Outreach Support Coordinator to join our multidisciplinary team and make a meaningful difference in the lives of Aboriginal and Torres Strait Islander people experiencing homelessness and complex health and social issues. The role will support clients to navigate health and community services, establish connections with culturally appropriate supports, and coordinate practical pathways to improve their health, wellbeing and overall outcomes.

Key Responsibilities

• Conduct intake assessments to ensure the client's social needs are met within the requirements of the program.

• Complete thorough assessments and support plans.

• Identify appropriate support needs and coordinate the referral of Indigenous people and their families to relevant service providers via face-to-face contact in a sensitive and welcoming environment.

• Provide case management support to keep the client engaged in the program and with external service providers.

• Have knowledge of a broad range of Indigenous-specific and mainstream services/providers and be able to advise clients on options available.

• Support and enhance the development and maintenance of relationships with other service providers and promote access and pathways to their services.

• Ensure cultural awareness sensitivities in delivering these services.

About You

Essential:

• 3+ years working in primary health care or equivalent training/work experience or lived experience. Previous experience working in the Aboriginal Health Sector.

• Demonstrated knowledge of primary health care principles, multidisciplinary team approaches, and social determinants of health.

• Strong interpersonal skills, with the ability to effectively collaborate with diverse stakeholders and build partnerships.

• Excellent communication skills, including written and verbal communication, presentation, and negotiation skills.

• Knowledge of relevant legislation, policies, and guidelines related to healthcare service delivery in Australia.

• Knowledge of Darwin social supports available for Aboriginal and/or Torres Strait Islander peoples

Desirable:

• Cert III or IV qualification in relevant mental health field/primary health care or equivalent training

About Us

Established in 1991, Danila Dilba Health Service (DDHS) is an Aboriginal community-controlled organisation delivering comprehensive, culturally safe primary health care to the Biluru communities of the Yilli Rreung (Greater Darwin) region. Guided by strong values and community leadership, DDHS is committed to improving the physical, social, emotional, and cultural well-being of Aboriginal people.

What We Offer:

• Salary packaging benefits.

• 6 weeks leave, leave loading and a paid Christmas closure.

• Supportive, values-driven workplace.

• Opportunity to make a meaningful contribution to Aboriginal workforce development.

• Professional development and growth opportunities.

Appointment is subject to:

• Willing to undergo a Police Check.

• Ability and willingness to obtain a Working with Children Clearance (Ochre Card).

• Current driver’s licence.

• Current CPR certificate or the preparedness to gain one within 6 months of commencement.

• Full rights to work in Australia.

Apply now to contribute to a workplace that supports and empowers Aboriginal and Torres Strait Islander people and communities.

For more information about the role, please access the Position Description on our website: https://ddhs.org.au/careers-2/