Support Worker – Bald Hills

About the Role:

• Work with people who have complex behavioural issues, mental health conditions and/or trauma based backgrounds, as well as Intellectual Disability such as Level 3 Autism Spectrum Disorder.
• Provide support across SIL houses, community and/or a hospital environments.
• Manage behaviour escalations and potential aggressive incidents.
• Provide person-centred support and implement Positive Behaviour Support (PBS) strategies and de-escalation techniques.
• In some cases, assist clients to adhere and follow Mental Health Forensic Orders.
• Located in Bald Hills and surrounding Moreton Bay/Brisbane suburbs.
• Casual, morning/afternoon/sleepover shifts available Monday-Sunday.

Essential skills and attributes:

The successful applicant will demonstrate:

• Excellent verbal and written communication skills, with the ability to communicate effectively with the client, family members and other members of the support team.
• Strong observational skills and the ability to recognise early signs of distress, anxiety, or behavioral escalation, responding promptly using proactive and person-centered strategies.
• The ability to remain calm, patient, and emotionally regulated in high-pressure situations while maintaining a reassuring presence.
• Confidence in implementing Positive Behaviour Support (PBS) plans and following individualised support strategies consistently.
• A high level of emotional intelligence, sound judgment, and the ability to adapt communication and support approaches to meet the client’s individual needs.
• A commitment to maintaining detailed, accurate documentation and communicating any changes in presentation, concerns, or incidents to the wider support team.
• Reliability, consistency, and the ability to build trusting, professional relationships through predictable and respectful interactions.
• A genuine commitment to promoting the client’s dignity, safety, choice, and quality of life while supporting them to achieve their individual goals.
• A strong team player.

Essential compliance:

• NDIS Worker Screening Check and QLD Working With Childrens Check.
• First Aid and CPR certificates.
• Valid driver’s licence, reliable vehicle and comprehensive car insurance.
• Working rights for Australia.

Why you will love working for SEQUAL:

For over 25 years, SEQUAL have been supporting people with disability across our community with care, connection, and commitment. You’ll join a team guided by SEQUAL’s core values – Support, Include, Empower – where your contribution is celebrated and your professional growth supported.

What we offer:

• A paid, three day induction and training program
• Specialist training in Positive Behaviour Support, de-escalation, and trauma-informed care.
• Supportive and experienced management, team debriefing, and wellbeing support.
• Strong safety culture and clear risk management.
• Access to live, online client data, behaviour plans, incident reports.
• Opportunities to build a career in a complex specialist support environment.
• The chance to make a genuine difference in people’s lives.
• SEQUAL eXtra – our employee benefits program including paid parental leave for eligible permanent employees, an employee referral program and access to various discounts.
• Salary Sacrifice – once permanent, you are eligible for our salary packaging up to $15,900 plus $2,650 Meal and Entertainment card.
• QLeave – portable long service leave.

Apply now:

If you’re ready for a role where challenge meets purpose, we’d love to hear from you. Apply today and help us create a world where every person can live with dignity, safety, and independence.

Please note – only those with relevant experience will be contacted.