Residential Support Worker

About Us

For over 120 years, Hope Community Services has supported Western Australians affected by justice involvement, mental health challenges, alcohol and drug use, and youth disengagement. We meet people where they are - with empathy, respect, and belief in their potential.

About the Role

As a Residential Support Worker, you’ll help create a safe and stable environment for young people navigating the justice system. You’ll be there for the daily wins, encouraging healthy choices, keeping routines on track, and supporting young people to meet their bail conditions. When the residence is unoccupied, you'll step into a community-focused role, mentoring youth, building local connections, and strengthening Hope’s presence in South Hedland.

What’s on offer

• Permanent Part-Time (38 hours/5 shifts per fortnight) - $40.49/hr + $5.57 regional allowance + penalty rates (SCHADS Level 3)
• Generous salary packaging benefits 
• Impactful opportunity working with young people navigating the justice system
• Free, confidential counselling for staff and families
• Career development & training opportunities
• Community-based work with real impact

You’ll need

• Cert III (or relevant experience) in Youth Work, Community Services or similar
• Experience working with at-risk or complex-needs youth aged 10-18
• Must be willing to work within a 24/7 roster
• An understanding of and adherence to working within personal and professional boundaries
• Ability to prepare meals & maintain a clean and healthy environment
• Understanding of Aboriginal culture and community
• Must be confident working autonomously
• A calm, respectful, and resilient approach
• A current drivers licence and First Aid certificate

Important

To apply, you must have the right to work in Australia. Employment is subject to a National Police Check, working with children clearance, and ID verification by the Department of Justice (DOJ). If successful, please be mindful, the DOJ clearance process can take up to 6 weeks. 

Next Steps         

Shortlisted candidates will be contacted for a phone chat and invited to interview online or in person. Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.