Field Service Technician

About Us:
Adaptalift is one of Australia’s largest and fastest growing materials handling hire and sales companies. With over 40 years of heritage as a privately-owned, family-operated business, we employ over 600 people across Australia and New Zealand. Our team members enjoy making a difference for our customers as part of a dynamic, values-led business where safety is at the forefront of everything we do.

Adaptalift Group has been appointed as a major national dealer for JCB construction, agricultural and industrial equipment in Australia, combining our national service network with JCB’s globally recognised product range to maximise machine uptime.

Due to this exciting growth, we are seeking a Field Service Technician based out of Truganina, VIC, working predominantly on JCB equipment.

About the Role:
This is a dynamic field-based role where you’ll be delivering high-quality service, breakdown support, fault finding and preventative maintenance on JCB machinery across the region.

You’ll be supported by our national coordination team and experienced supervisors, equipped with modern tools and mobile technology to efficiently manage your day. Approximately 90% of your time will be spent on customer sites.

Whether you're an experienced Technician or a Light Vehicle Mechanic ready to take the next step, this is your opportunity to elevate your career.

What You’ll Be Doing:

• Diagnosing and resolving breakdowns in the field
• Performing scheduled servicing and preventative maintenance
• Conducting fault finding across mechanical, hydraulic and electrical systems
• Working directly with customers to deliver safe and professional service
• Collaborating with internal technical teams on complex repairs
• Representing the business professionally across customer sites

What’s On Offer:

• Competitive salary + overtime rates (annual EBA increases)
• Long-term job security within a nationally growing dealer network
• Ongoing technical training, including JCB product exposure
• Fully maintained service vehicle and mobile tablet
• Full uniform and quality safety equipment provided
• Supportive supervisors and experienced technical team
• Employee rewards program offering product, supermarket, fuel and retail discounts
• Wellbeing support and regular employee celebrations

About You:

• Mechanical Trade Certificate (all mechanical trades considered)
• Experience working on fixed or mobile plant, construction, agricultural or automotive equipment
• Previous JCB or OEM equipment experience desirable
• Strong diagnostic and fault-finding skills
• Current Australian driver’s licence
• Commitment to safe work practices and good communication skills
• Ability to undergo a pre-employment medical including drug & alcohol screening
• Full working rights in Australia

Does this sound like you?
This is your opportunity to step into a permanent, full-time role with long-term stability and progression.