External Claims Adjuster

Make a real difference in the Port Lincoln community by managing commercial and domestic property claims from first advice through to final settlement – with autonomy, variety and strong team support.

The Opportunity

As an External Claims Adjuster with Crawford, you’ll manage a diverse regional portfolio, combining technical property knowledge, investigation, problem-solving and customer service.

You’ll be responsible for:

• Managing claims from initial notification through to settlement
• Inspecting damage, investigating cause and assessing the extent of loss
• Reviewing policies, claim documentation and evidence to determine coverage
• Coordinating trades, service providers and technical specialists
• Setting reserves, managing costs and making settlement recommendations
• Preparing clear, professional reports and maintaining accurate claim records
• Delivering strong customer outcomes while meeting compliance, KPI and service standards

You’ll have the autonomy to manage your portfolio while being backed by an experienced, high-performing team.

This Role Is Perfect for Someone Who

• Has experience in loss adjusting, insurance claims, property, building, construction or trades
• Is confident investigating issues, managing stakeholders and making sound decisions
• Communicates with empathy and professionalism
• Works independently, manages competing priorities and meets deadlines
• Is curious, resilient and motivated to continue developing their claims expertise

Why Join Crawford?

• Competitive salary + annual performance bonus
• Car allowance, laptop and company phone
• Hybrid flexibility and genuine autonomy
• Supportive, high-performing team culture
• Training and development to build your technical capability
• Opportunity to make a visible impact across the Port Lincoln region

Crawford is the world’s largest publicly listed claims management company, supporting customers, clients and communities when they need it most.

What You’ll Bring

Essential

• Current driver’s licence
• Experience in loss adjusting, insurance claims, property, building, construction, trades or a related field
• Strong communication, stakeholder management and report writing skills
• Ability to work autonomously and maintain accurate claim documentation
• Australian/New Zealand work rights and ability to complete a police check

Desirable

• Loss adjusting experience or relevant professional qualifications
• Knowledge of insurance terminology, practices and policy conditions
• Understanding of basic business accounting procedures
• CILA membership or willingness to undertake further study

Ready to put your property expertise to work in a role with genuine autonomy and community impact?

Submit your resume and a short cover letter outlining your interest in the role.