The J Front of House Casual Team

The J Front of House Casual Team

Noosa Council values the contribution of our people and is committed to creating a workplace where employees feel supported, respected and empowered to succeed. We celebrate diversity and are proud to foster an inclusive environment that promotes health and wellbeing, work-life balance and meaningful career development.

Join our supportive and progressive organisation and be part of a team delivering on our vision - ‘Noosa Shire – different by nature’

The Opportunity

Be part of the team that brings arts, culture and entertainment to life at The J. In this customer-facing role, you'll help deliver exceptional experiences for patrons, performers and hirers while supporting a diverse program of events, performances and community activities in one of Noosa's premier cultural venues.

Vacancy Details

• Position Status - Casual
• Department - Community Services
• Branch - Arts and Culture 
• Classification - Qld LGIA (Stream B) - State 2017, Division 2 - Section 6 - Theatrical Services
• Position Remuneration - Front of House Staff
• $40.52 per hour, inclusive of a 12.5% casual loading
• Location - The J, Noosa Heads
• Advertised - Internally and externally 
• Closing Date - 11.59pm (AEST) Sunday 27 September 2026 

About You

You're a friendly, reliable and customer-focused professional who enjoys working with people in a fast-paced environment. Whether assisting patrons, processing ticket sales, serving at the bar or supporting venue operations, you take pride in providing exceptional service and creating positive experiences for every visitor.

Key Responsibilities

• Deliver outstanding customer service across reception, box office, bar and theatre operations
• Assist with ticketing, cash handling, customer enquiries and event support activities
• Support venue setup, pack down and presentation to ensure a welcoming and professional environment
• Promote upcoming events and activities while assisting with the smooth operation of performances and functions

Skills and Experience

• Excellent customer service and communication skills
• Ability to work effectively in a busy environment and manage multiple tasks
• Experience handling cash, EFTPOS transactions and reconciliations
• Demonstrated computer skills, including Microsoft Office and point-of-sale systems
• Ability to work independently and exercise initiative when required
• Experience in hospitality, box office, entertainment, performing arts or a customer service environment is highly regarded
• Availability to work flexible hours, including evenings and weekends

Qualifications, Training and Licences

• Current First Aid Certificate 
• Responsible Service of Alcohol (RSA) Certificate 
• Current C Class driver licence (desirable)

Work where others Holiday. Be part of something Different.

At Noosa Council, being Different by Nature is more than our location, it reflects how we work, how we support our people, and how we serve our community. We are committed to creating a workplace that is inclusive, respectful and supportive, where diversity is valued and equal opportunity underpins our recruitment, development and career opportunities.

Our people play an important role in protecting Noosa’s unique natural environment while delivering services that support a thriving and sustainable community. Through our Certified Agreement 2025 and broader workforce initiatives, we have made a strategic investment in our employees to provide financial security, modern flexibility and meaningful wellbeing support throughout their careers.

How to Express Your Interest 

Choose the Apply button. Answer some initial questions and include any qualifications and licences you currently hold, then attach your cover letter and resume. Please note - I understand by completing this application form that I am expressing an interest only for working with Noosa Council. Should my application meet the essential requirements, Noosa Council may contact me when there is a vacancy.

About Us

Noosa Council is located at the northern end of the Sunshine Coast in Queensland. Covering an area of 872 square km. Noosa has a proud history of preserving its natural environment and is recognised by UNESCO as a Biosphere Reserve. The region offers a unique mix of stunning beaches, national parks, lakes and lush hinterland, which makes it one of the greatest places in Australia to live and work.

Further Questions

Please contact Brett Eames, The J Coordinator (Acting), on (07) •••• •276 for any further information regarding the position.

Job No - ZZ1973