Student Recruitment Officer

About us

Ozford Institute of Higher Education (OIHE) is an Australian higher education provider offering undergraduate and postgraduate courses in accounting, business, information technology, management, marketing and teacher education. We are committed to quality education, positive student experiences, responsible recruitment and continuous improvement. At Ozford, we value collaboration, initiative and a genuine commitment to helping students achieve their goals. Our diverse and welcoming community gives employees the opportunity to work with students and partners from a wide range of backgrounds.

About the role

Ozford Institute of Higher Education (OIHE) is seeking a motivated, energetic and resourceful Student Recruitment Officer to help grow our student community. Reporting to the Head of Department, you will drive direct student recruitment, manage prospective student enquiries, convert qualified leads into enrolments, develop productive relationships with education agents and partners, and contribute to recruitment targets. You will work closely with the Admissions, Student Services and Academic teams to help provide prospective students with a professional and supportive experience - from their initial enquiry through to application and enrolment.

Key responsibilities

• Recruit students from markets assigned by the Head of Department

• Undertake direct recruitment activities to generate and nurture prospective student leads

• Proactively follow up prospective students and qualified leads, converting enquiries into applications and enrolments

• Manage prospective student enquiries received by email, telephone, online chat, social media and other channels

• Provide students, parents and guardians with accurate and professional information about courses, entry requirements and the application process

• Conduct online or in-person meetings with prospective students and parents when required

• Build and maintain productive, long-term relationships with education agents, representatives and recruitment partners

• Support digital marketing, social media and promotional activities

• Represent Ozford at education fairs, information sessions and other promotional events in Australia and overseas, as required

• Ensure recruitment, marketing and student advisory activities comply with Ozford policies, procedures and applicable Australian education and regulatory requirements

About you

• A bachelor's degree or higher qualification

• At least three years' experience in student recruitment, education marketing, sales or a comparable role

• Experience working with students or in student recruitment

• A demonstrated record of meeting recruitment, sales or business development targets

• Strong enquiry management, relationship building and sales conversion skills

• Excellent communication, interpersonal and organisational abilities

• Confidence using CRM or student management systems, digital platforms, social media and contemporary office software

• A proactive, resourceful and results focused approach

• A strong commitment to ethical recruitment, professional service and regulatory compliance

Desirable attributes

·   Fluency in Spanish, Vietnamese, Nepali, Filipino (Tagalog) or Mandarin will be highly regarded

·   Experience in Australian higher education or pathway program recruitment

·   Willingness and ability to travel within Australia and overseas for recruitment activities, as required

·   Knowledge of education agent management and student application processes

·   Skills in social media content creation, photography, videography or digital advertising

Benefits

• Salary plus performance-based bonus

• Career development in Australian higher education and student recruitment

• Opportunities to participate in local and international recruitment activities

• A professional, diverse and student-focused working environment

How to apply

Please submit your resume and a cover letter outlining your relevant experience and suitability for the role through SEEK. Applications must be submitted via SEEK only.

Applications will be reviewed as they are received. Only shortlisted applicants will be contacted.

Ozford welcomes applications from candidates of diverse backgrounds.