24/7 Data Centre Technician

Company Description

At NEXTDC we are building the heart of Australia & Asia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the specific requirements of local, international customers. 

NEXTDC is an exciting ASX 100-listed technology company, only 16 years young and operating 17 data centres across 7 major cities in Australia, with multiple international sites in development to support our customer’s digital infrastructure. 

At NEXTDC our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer-centric data centre services company. 

Where Cloud lives and AI thrives  

Job Description

Growth continues! We're expanding our hyperscale data centre team in West Footscray. Join the next phase.

We are currently looking for a Trades or Technical individual, ideally with a mechanical or electrical background, to join us in the role of Data Centre Technician working within our facilities team operating on a 24/7 basis. 

Within this role, we will provide full on-the-job training to bring you up to speed on all aspects of data centre facility management and critical infrastructure. This includes hands-on exposure to mechanical systems such as cooling infrastructure (CRAC units, chillers, HVAC systems), electrical distribution systems (UPS, Generators, and power distribution equipment), cabling infrastructure, building monitoring systems, and fire protection systems. 

Candidates with an electrical, mechanical, or related trade background are encouraged to apply. This role offers the opportunity to apply transferable technical skills within a mission-critical data centre environment.

The successful candidate will be required to work a 4 – 5 – 5 rotating shift roster with day shifts from 7am - 7pm and night shifts from 7pm - 7am. 

Key Responsibilities include: 

• Assist with vendor management for maintenance of all core mechanical and electrical   systems  
• Support 24/7 critical operations through monitoring, maintenance, troubleshooting, and timely incident escalation to meet uptime commitments. 
• Attend to Remote Hands requests such as Rack Power ups 
• Collaborate with internal teams and customers to deliver seamless operations and support installations. 
• Ensure all visitors and contractors adhere to NEXTDC facility rules.
• Undertaking regular manual handling duties as required  

This role is not focused on IT but instead centres on hands-on facility operations, critical plant uptime. The successful candidate will support a range of mechanical, electrical, and facility systems within a mission-critical environment.

From time to time, during shifts there may be travel between sites as required. 

Qualifications

• Engineering background (Mechanical/Electrical) or Trade Certification (desirable) 
• Mechanical/HVAC/electrical/building services background (highly regarded) 
• Basic data centre & cabling knowledge (desirable) 
• Strong troubleshooting and problem-solving skills 
• Strong customer service, communication skills, and proactive attitude 
• Australian Citizenship required to obtain and maintain the necessary security clearance for the role

Additional Information

• Seize this exciting opportunity to join one of Australia’s fastest growing companies and play a key contributing role in the future of AI and the digital economy  
• Join an inclusive, diverse and values-driven working culture   
• Great opportunities to progress within our company (grow as we grow)  

Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.

Make NEXTDC your next move.