Care Navigator (Peer Support Worker)

Join Oseca – Empowering Wellbeing, Building Thriving Communities

Position Title: Care Navigator (Peer Support Worker)

Location: Busselton

Employment Type: Busselton 22.5 hours per week – 0.6 FTE

Fixed-term contract until June 2027

About Us

At Oseca, we believe wellbeing is key to thriving communities. As a Not-for-Profit, community-based organisation, we empower individuals to achieve optimal health through compassionate, inclusive services that break down barriers to care. Whether it’s preventive care, education, or tailored wellbeing services, we are here to make a lasting impact on the communities we serve.

Position Overview

We are looking for a Care Navigator (Peer Support Worker) to join our Team. and use your lived experience to support clients following a suicidal crisis.

The Care Navigator plays a central role by offering lived-experience informed guidance, emotional support and practical assistance to help clients stabilise, stay connected and safety transition back into daily life and community services through co-developed recovery and safety plans.

Key Components of the Role

• Build trusting, lived-experience informed relationships with participants following crisis or hospital discharge
• Provide empathetic, emotional support through regular contact
• Work collaboratively with participants to create or refine personalised safety and recovery plans inclusive of goal-setting, planning, problem-solving and develop coping strategies
• Assist with navigating mental-health, community, and social support systems
• accompany participants to appointments when appropriate
• Advocate for participants’ needs within clinical and community settings
• Maintain accurate, timely documentation and progress notes
• Participate in multidisciplinary meetings and case discussions
• Collaborate closely with program coordinators, clinical teams, and external agencies
• Uphold trauma-informed, recovery-oriented and culturally safe practice principles
• Support participant transitions between services to promote continuity of car.

What You Bring

• Lived experience of suicidal crisis and a willingness to use this experience to support others.
• Experience in mental health or a related area is preferred
• Computer skills and confidence using digital systems for documentation and communication.

Essential Requirements:

To be considered for this role, you must meet the following criteria:

• Have lived experience of suicidal crisis
• Working towards a Certificate IV in Mental Health or willingness to complete this qualification (traineeship opportunity available)
• Experience working with minority or high-risk populations (e.g. Youth, LGBTIQA+, CaLD, or people experiencing disadvantage)

Pre-Requisites

• Current WA Driver’s Licence
• National Police Clearance
• Working with Children Check (WA)
• Pre-Employment Health Assessment

Why Work with Us?

• Salary packaging options
• Supportive and purpose-driven team environment
• Ongoing learning and development
• Meaningful role supporting individuals during vulnerability
• 5 weeks annual leave (as per EA)
• Additional 3 paid leave days between Christmas & New Year

How to Apply

Please click on the Quick Apply button and submit a covering letter outlining how you meet the requirements of the role and your resume.

For assistance with your application, please e-mail people@oseca.com.au.

For more information about Oseca and our work in empowering health and wellbeing, visit www.oseca.com.au

At Oseca we are dedicated to building and retaining a diverse and inclusive workforce that reflects the communities in which we live and work. We encourage applications from people of all backgrounds and experiences.