Restaurant Manager

Location: HAMPTON, VIC

Salary: Not Specified

Job Type: Permanent position | Full time position

• Overseeing daily restaurant operations to ensure efficient service and consistent food and customer service standards.
• Providing advice and organising tastings for new menu items in consultation with management and chefs.
• Liaising with customers to plan and arrange special functions, including parties and group events.
• Monitoring inventory levels, arranging the purchase of food, beverages and other supplies, and negotiating with suppliers where required.
• Maintaining records of income and expenditure, monitoring cash flow, and controlling operational costs and budgets.
• Collecting customer feedback regarding food and service quality and resolving complaints where required.
• Ensuring the kitchen, dining areas and other restaurant facilities comply with relevant health, safety and hygiene requirements.
• Interviewing, selecting, training and supervising restaurant staff.
• Preparing weekly staff rosters and arranging replacement staff where required.
• Monitoring staff performance, providing guidance and implementing appropriate measures to maintain service standards and a positive working environment.

Required Qualification and Experience

• At least 3 years’ experience as a Restaurant Manager
• Diploma of hospitality management or equivalent

Required Knowledge and Skills

• Proactive, energetic and shares a passion for the hospitality industry
• Outstanding organisational and management skills
• Demonstrated ability to interview, train, and supervise staff
• Proficiency in budgeting, monitoring cash flow, and managing stocks and supplies
• Ability to work under pressure in a fast-paced environment
• Strong ability in customer service
• Knowledge of food safety and health regulations, ensuring the venue meets all compliance standards