Operations Training & Competency Specialist

At Martin Brower, we keep the world’s most iconic brands moving. Our operations are fast-paced, safety-focused, and driven by quality and high standards — and we’re now looking for someone who can elevate how we train, assess and develop our frontline teams.

We’re looking for a hands-on, operational learning specialist to lead the design and delivery of technical learning programs across our warehouse and transport operations.  Reporting to the HR Director, you’ll work closely with internal stakeholders to improve efficiencies in learning delivery and compliance and provide support to site-based trainers to ensure alignment and consistency of training delivery.

Key responsibilities include:

• Design and implement operational training programs across warehouse and logistics functions

• Develop and maintain SOPs, work instructions, and training documentation

• Collaborate across our Distribution Centres to streamline and improve learning delivery efficiency

• Build structured learning pathways, competency frameworks and refresher programs aligned to operational needs

• Support and guide site-based trainers, driving best practice in adult learning, on-the-job training and competency assessment

• Coordinate national training rollouts and initiatives

• Partner with site leaders to identify training gaps and uplift capability

• Use operational insights, incident data and feedback to continuously improve training effectiveness

• Support a strong safety culture through consistent and high-quality training standards

About You: 

You’re an experienced training professional who has built and implemented training programs in an operational environment and can translate complex processes into clear, practical learning.

You’ll bring:

• Experience designing and coordinating training programs in logistics, supply chain, distribution or manufacturing environments

• Cert IV in Training and Assessment or Bachelor of Education or equivalent

• Strong understanding of frontline operations, safety /compliance requirements and how to engage shift- based teams

• Proven ability to work across multiple sites and influence without direct authority

• Strong communication, facilitation and stakeholder engagement skills

• A continuous improvement mindset and focus on real behavioural outcomes

• Experience with LMS and digital training tools, plus strong Microsoft Office capability

• Willingness to undertake infrequent, planned travel and support our standard working hours as required

What We Offer:

We believe in building careers through providing a safe, connected and innovative culture that supports ongoing growth and development.

• Competitive salary

• Reward programs and access to exclusive discounts

• Employee Assistance Program (EAP)

• Quarterly and annual recognition awards

• Free onsite parking

• Additional Paid leave- Volunteer leave and Paid parental leave

• Ongoing training and development

• Career Growth opportunities
  

About Martin Brower:

At Martin Brower we are proud to be a leading global Supply Chain Solutions provider for large scale restaurant chains. From our global supply network and distribution centres and into our customer’s hands, Martin Brower takes supply chain management personally. Martin Brower does more than procure and move product, we create and deliver smart insights by collaborating and innovating every link in the supply chain.  

We are driven by our shared CARES values. These are woven into the fabric of our culture and guide everything we do and ensure an unparalleled experience and environment for our people.

 We value the unique contributions of each and every member of our diverse Martin Brower family. Keeping in mind our core values and customer orientation we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status.

 This is an opportunity to be part of an outstanding work environment, in a global company who invests in their people, training and development with a focus on diversity and internal promotion.  

If you want to be a part of this world-class team, Apply Now!

 
The Martin Brower job application contains personal information, including sensitive information, information that is identifying, or which could reasonably link to identifying information, collected from or about individual people to provide them with services e.g. accessibility adjustments required for a Recruitment selection process.”