Facility Administration Officer

Be the welcoming face of a busy community health centre while supporting essential services that help patients access quality care.

About the role

The Facility Administration Officer provides frontline reception, facility and administrative support services at Nundah Community Health Centre within Community and Oral Health. The role is responsible for delivering responsive customer service to patients, visitors, staff and stakeholders while ensuring the efficient day-to-day operation of facility administration functions.

The successful candidate will perform a broad range of administrative duties including reception and switchboard services, patient registration, facilities coordination, resource management and document control activities. Working with a high degree of professionalism, discretion and independence, the role contributes to the delivery of efficient, client-focused services and supports the smooth operation of community health facilities across Metro North Health.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Provide high-quality reception, switchboard and administrative support services to patients, visitors, staff and key stakeholders.
• Accurately maintain patient and client information using Queensland Health systems and other administrative applications.
• Coordinate facility administration functions including room bookings, resource management, mail handling, document control and access management processes.
• Support facility operations through maintenance coordination, contractor liaison, resource scheduling and administrative support activities.
• Build positive working relationships, contribute to continuous improvement initiatives and work effectively both independently and as part of a multidisciplinary team.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED