Mimco - Cluster Manager - Collins Arcade - VIC

We are a Design-Led Brand, obsessed with accessories. Born in Melbourne in 1996 with a passion for creativity, we create contemporary designs that empower individual style and self-expression. As a Cluster Manager for Mimco, you will do more than lead a store, you will bring the Mimco brand to life across multiple standalone and concession sites. You will inspire and develop a high-performing team of leaders, create exceptional customer experiences, and drive financial growth. If you are a natural leader who thrives on connection, ownership and results, this is your opportunity to make a real impact, every day.How You Will Contribute Coach and provide regular feedback to your team on understanding our products and how to be customer led for the purpose of delivering an exceptional store experienceConduct detailed analysis of cluster performance to make informed business decisions impacting profitabilityLead the team to deliver store operational excellence through effective stock management and loss prevention activitiesAttract, engage and retain talent, building team capability and strong succession planning for the success of your store and the GroupActively maintain a safe place to work for team members and everyone who visits our store with a focus on promoting wellbeingUnderstand the brand and business strategy and communicate to the team their part to playRole model Country Road Group (CRG) cultural attributes, to create and consistently build a team experience that encourages learning, ownership and shared success
Capabilities We ValueA genuine desire to be part of the Country Road Group and alignment with our cultural attributesDemonstrates a passion for fashion with a professional personal presentationStrong leadership skills in delivering an exceptional customer and team experienceAbility to manage budgets, interpreting financial reports and generating efficient rostersExperience managing the performance, productivity, training and development of a teamAbility to build and maintain customer relationships by delivering exceptional customer service
What We OfferCompetitive Cluster Manager salary reflective of the scope of responsibilitiesA rotating roster designed to support work-life balance and sustainable leadershipGenerous annual product allowance of $1,400 and access to our management incentive scheme40% discount across all Country Road Group brandsCorporate partnerships to support your health and wellbeing18 weeks paid parental leave program for eligible employees with return-to-work clothing allowanceAccess to internal career opportunities across our retail brands and Support Centre.Annual learning calendar and ongoing development to support your career growth
Who We AreCountry Road Group is one of Australia’s leading group of brands, home to an iconic portfolio including Country Road, Trenery, Witchery, Mimco and Politix. United as One Team, we work collaboratively across our brands to create exceptional product and meaningful experiences for our customers. We are Courageously Curious, exploring new ideas, perspectives and ways of working, and Driven by Purpose to make a positive impact—on our customers, our communities and each other. We’re proud to foster an inclusive culture where everyone feels they belong, can be themselves, and has the opportunity to grow.Recognised as a sustainability leader in Australian fashion, Country Road Group drives positive change through ambitious climate action, ethical sourcing, and responsible product innovation. We encourage you to explore our Current Opportunities and we look forward to connecting with you! Country Road Group acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures and to Elders past and present. We’re committed to inclusion and accessibility. If we can support you with any adjustments at any stage, please let us know.