Retail Store Manager - Pet Supplies

About the role

Store Manager – Sale | 6-Month Maternity Leave Contract.

We're looking for an experienced retail leader to take ownership of our Sale store and lead a small, hands-on team.

This is a temporary 6-month maternity leave position, providing an exciting opportunity for an experienced Store Manager or retail leader to step into a well-established store and make a real impact.

While the initial position is for 6 months, there is potential for the role to lead to a permanent position with Pets Domain for the right person, subject to business requirements and performance.

As Store Manager, you'll be responsible for the overall performance of your store — from developing your team and delivering great customer experiences to driving sales, managing stock and maintaining high operational standards. This is a hands-on leadership role for someone who enjoys being on the shop floor, developing people and taking ownership of results.

Key responsibilities

• Lead, coach and develop your team to achieve great results

• Drive sales, KPIs and overall store performance

• Maintain high standards across customer service, merchandising and store presentation

• Manage rostering, wages, stock, inventory and day-to-day store operations

• Build strong relationships with customers and the local community

About you

• Previous retail management or strong retail leadership experience

• Confidence leading, coaching and developing a team

• A good understanding of KPIs, budgets, wages and stock management

• Strong communication and customer service skills

• A hands-on approach and the ability to take ownership of store performance

Benefits

• 50% staff discount across the Pets Domain product range

• Every second weekend off

• Comprehensive onboarding and Store Manager training

• Ongoing leadership and development opportunities

• Support from your Area Manager and wider Pets Domain team

About us

Pets Domain is a growing Australian pet retail business with a genuine passion for animals, our customers and the communities we are part of. Animal welfare sits at the heart of what we do. Our stores bring together quality pet products, knowledgeable teams and great customer service, while actively supporting their local communities.