Senior Specialist -

• Perform basic platform monitoring using dashboards and tools
• Execute routine health checks and validation activities
• Support daily BAU operational activities across HDC services
• Identify and raise alerts/issues to senior L2/L3 team members

• Assist in incident triage, logging, and initial assessment
• Perform basic troubleshooting using runbooks and SOPs
• Escalate incidents to CCP Specialists or Engineers when required
• Track incidents and support updates to stakeholders

• Follow defined runbooks, SOPs, and operational procedures and contribute to knowledge base updates and documentation
• Ensure adherence to governance, controls, and operational standards

If interested, please share your resume to ***email_hidden***