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Christian Dior Couture
Position Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same des…
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About the role
Position
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
As a Sales Associate, you will act as an ambassador of the Brand to provide a unique and timeless experience to our clients. You will proactively reach out to them to deliver excellent service and inspire our clients with innovative strategy in order to achieve individual targets, Boutique objectives and increase clients’ loyalty.
Job responsibilities
Sales/Performance
Enthusiastic in achieving sales target given by Boutique through effective use of selling techniques, clientele and product knowledgeIdentify clients’ expectations and complete sales transactions successfullyAdvise clients across all product categories and do cross-selling for maximizing sales potentialBuild strong collaboration with the team for achieving sales & boutique’s objectives
Client Development
Provide excellent client experienceProvide warm welcome and interact with every client proactivelyDevelop and maintain long-term relationships with clients through consistent and professional client serviceArrange private appointments with clientsProvide excellent after-sale-serviceUpdate Be Dior on a regular basisParticipate to the events that contribute to the overall Boutique performance
Boutique Operation and Back of House Support
Maintain the upkeep of selling space, visual merchandising and image of the store in highest standardProvide support to Back of House operations for enhancing Boutique efficiency
Profile
Education & Professional QualificationsCompletion of secondary education or aboveWork ExperienceMinimum 2 years of relevant experience in retail industryOther RequirementsGood command of communication and interpersonal skillsExcellent selling technique, service-oriented and client centricWilling to learn attitudeStrong sense of team spiritPassionate in luxury fashion industryProficient in English, other language is an advantage
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