Pharmacy Technician - PRN, Variable

JOB SUMMARY

The Pharmacy Technician assists pharmacists in the daily activities of the pharmacy.

• PRN, variable hours

JOB REQUIREMENTS

• Current active PTCB Pharmacy Technician certification issued by the Pharmacy Technician Certification Board or must obtain within 180 days of starting.
• Current active State of Ohio Pharmacy Technician license issued by the Ohio Board of Pharmacy.
• Math and pharmaceutical proficiency must be demonstrated by passing of test.
• Ability to work quickly with accuracy and meet deadlines.
• Ability to follow written and verbal instructions.
• Ability to type and use basic Windows computer applications.
• Sound judgment in handling confidential and sensitive Issues and material.
• Ability to interact and work well with the public, remaining professional and courteous under hectic and stressful situations.
• Proper phone etiquette.

ORGANIZATIONAL EXPECTATIONS

• Provides a positive and professional representation of the organization.
• Promotes culture of safety for patients and employees through proper identification, reporting, documentation, and prevention.
• Maintains hospital standards for a clean and quiet patient environment to maintain a positive patient care experience.
• Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of job role or practice.
• Adheres to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
• Participates in ongoing quality improvement activities.
• Maintains compliance with organization’s policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards.
• Complies with organizational and regulatory policies for handling confidential patient information.
• Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization.
• Adheres to professional standards, hospital policies and procedures, federal, state, and local requirements, and DNV standards and/or standards from other accrediting bodies.

Standards of Behavior Adheres to the standards of behavior (ownership, integrity, professionalism, teammate, service excellence, and communication).

Five Fundamentals of Service Adheres to the five fundamentals of service (acknowledgement, introduction, duration, explanation, and thank you) to promote quality customer service.

Service Recovery Demonstrates a commitment to the service recovery CARE approach (Connect, Apologize, Repair, and Exceed).

ESSENTIAL FUNCTIONS

• Prepares, dispenses, and delivers pharmaceuticals and other supplies.
• Setting up, packaging, and labeling medication doses.
• Prepares intravenous admixtures, parenteral nutrition solutions, cancer chemotherapy medications, enters medication orders and maintains patient profiles, and assists the pharmacist in clinical duties, medication dispensing and order filling.
• Refilling of automated dispensing cabinets.
• Follows department policy and procedure for preparing and dispensing pharmaceuticals under the direct supervision of a licensed pharmacist.
• Develops and maintains pharmacy Information system order entry and report generation skills. Reviews medication inventory, places vendor orders, receives medications, and processes paperwork.
• Delivers, picks up, and debits/credits pharmacy items from nursing areas.
• Maintains complete and accurate patient records. Performs clinical pharmacy support services and interventions.
• Provides service excellence to the customers of the organization by delivering timely, high quality care in a courteous and respectful manner.
• Performs other duties as assigned within the scope of technician capability.

FUNCTIONAL DEMANDS

Working Conditions and Physical Environment

• Works in a patient care setting where there is potential exposure to blood, body fluids, infectious materials; and electrical, fire, chemical, physical contact and equipment hazards.
• Fast-paced setting with rapid patient turnover.
• High patient traffic.
• Close-quartered and shared work space.
• Sufficient mobility to negotiate physical plant.
• Strength and endurance sufficient enough to perform physically for long periods of time without sitting (four to eight hours). May include: walking; lifting 25 – 50lbs with or without assistance; bending; twisting; standing; sitting; reaching; stair-climbing and descending.
• Physical dexterity and psychomotor skills to respond adequately and appropriately to routine and emergency patient care needs in an ambulatory setting.
• Visual and auditory capabilities sufficient to read information and respond to patient care needs.
• Ability to work in a computerized environment that includes prolonged sitting and use of keyboard, mouse, and monitor.
• Cognitive ability to accurately observe, analyze, and interpret general and technical data both verbal and written to accurately communicate this information.