Community Programs Manager

Community Programs Manager

Hoops Capital

Reports To: Head of Operations & Community

Location: Greater Sydney (Head Office, schools and community venues)

Employment Type: Full-Time, Fixed Term (2 Years) with the opportunity for permanency

The Opportunity

We are seeking an enthusiastic, organised and community-focused Community Programs Manager to join our growing Community team.

Reporting to the Head of Operations & Community, this role is responsible for the day-to-day coordination and delivery of Hoops Capital community programs, school engagement initiatives and grant-funded projects.

This is a hands-on role that combines program facilitation, relationship management, logistics, administration and impact reporting. You will work directly with schools, young people, community organisations, government partners and internal departments to ensure every program is delivered professionally, safely and with lasting impact.

Working closely with the Head of Operations & Community, you will help turn strategy into action by coordinating programs from planning through to delivery and evaluation.

Key Responsibilities

Grant-Funded Program Coordination

• Coordinate the delivery of grant-funded community program, ensuring milestones and deliverables are achieved on time.
• Maintain accurate participant records, demographic information and attendance data.
• Assist in preparing grant reports, funding acquittals and impact documentation.
• Ensure programs are inclusive, culturally responsive and accessible for priority cohorts including:
• Women and girls
• First Nations communities
• Culturally and linguistically diverse communities
• New migrant communities
• People living with disability
• Ensure compliance with Child Safe Standards and Hoops Capital policies.
• Support risk assessments and program planning documentation.

Youth Engagement & Facilitation

• Deliver engaging group workshops for students aged approximately 12 to 18 years.
• Facilitate discussions around resilience, identity, confidence, leadership, teamwork and future pathways.
• Use basketball as a tool for engagement and positive youth development.
• Create safe, inclusive and culturally responsive learning environments.
• Build trusted relationships with participants and encourage ongoing engagement.

Events & Community Activation

• Support planning and delivery of Gala Days, community festivals, school events and special activations.
• Coordinate community activities connected with Sydney Kings and Sydney Flames home games.
• Represent Hoops Capital at community events, stakeholder meetings and information sessions.
• Support ambassador and athlete involvement in community initiatives.

Monitoring, Evaluation & Reporting

• Collect participation, attendance and demographic data.
• Maintain high-quality reporting systems and databases.
• Measure program outcomes and participant impact.
• Gather feedback from schools, students and community partners.
• Contribute to continuous improvement initiatives.
• Support preparation of impact reports for government, funding partners and organisational reporting.

About You

You are passionate about community engagement and believe in the power of sport to create positive social outcomes.

You are highly organised, enjoy building relationships and thrive in a role that combines planning, facilitation and hands-on delivery.

Essential Skills & Experience

• Accredited basketball coach.
• Experience coordinating or delivering programs within education, community, youth, recreation or sport.
• Demonstrated experience working with young people.
• Strong facilitation and presentation skills.
• Excellent interpersonal and relationship management skills.
• Highly organised with strong administration and project coordination capabilities.
• Ability to manage multiple priorities across several locations.
• Strong written and verbal communication skills.
• Experience using Microsoft Office and database systems.
• Ability to work independently while contributing to a collaborative team environment.
• Qualifications in Education, Youth Work, Community Development, Sport Management, Social Work or a related discipline.

Desirable Experience

• Experience in sport development or physical activity delivery.
• Experience delivering school-based programs.
• Experience working with culturally diverse communities including Aboriginal and Torres Strait Islander peoples, Pacific Islander and South Sudanese communities.
• Experience coordinating grant-funded programs.
• Knowledge of youth development, trauma-informed practice or positive psychology.
• Experience supervising volunteers or placement students.
• Mental Health First Aid qualification.

Essential Requirements

• Current NSW Working with Children Check (or ability to obtain).
• Current unrestricted driver’s licence and access to reliable transport.
• Willingness to travel across Greater Sydney.
• Flexibility to occasionally work evenings and weekends for community events.

Working Arrangements

The Sydney Kings (NBL) and Sydney Flames (WNBL) seasons run from September to April. This period represents the peak operational window for the business and is generally a block-out period for annual leave. The role may require flexibility to work evenings and weekends to support game day operations and other scheduled events during season. Reasonable additional hours may be required during peak periods, including game days, events, campaign launches, major announcements and other business-critical activities. A Time Off in Lieu (TOIL) policy applies to approved additional hours worked.

Role Disclaimer

This position description provides a high-level overview of the core responsibilities and deliverables of the role and is not an exhaustive list of duties. Hoops Capital operates in a high-performance, dynamic sports environment, and the employee may be required to undertake additional duties and adapt to changing operational requirements as directed by the business.