Account Manager (Mandarin Speaking)

About the Company
We are a well-established supplier of premium commercial building products and construction solutions, servicing Sydney’s construction industry for over 30 years. Known for strong manufacturer partnerships and reliable service, we support builders, contractors, and developers across a wide range of commercial projects.
As our business continues to grow, we are seeking an experienced bilingual Account Manager (Mandarin & English) to manage key customer relationships, develop new project opportunities, and support the ongoing expansion of our commercial division.
About the Role
This is a strategic sales and account management role focused on building long-term relationships with commercial builders, contractors, and project stakeholders across Greater Sydney. You will manage an established customer portfolio while actively identifying and converting new project opportunities in a fast-paced construction environment.
A key part of the role involves working closely with Mandarin-speaking contractors, making fluency in both Mandarin and English essential.
Success in this role comes from becoming a trusted advisor—offering technical building solutions, commercial insight, and exceptional service rather than competing on price alone.
Responsibilities
Manage and grow an existing portfolio of commercial customer accountsDevelop new business opportunities across the Sydney construction marketBuild and maintain strong relationships with builders, contractors, developers, and project managersEngage and support Mandarin-speaking clients throughout the sales processIdentify upcoming construction projects and convert opportunities into salesMaintain and manage a strong project pipeline using CRM systems and industry platformsProvide technical advice across building product solutions and systemsCollaborate with internal teams including customer service, operations, and sales supportMonitor market trends, competitor activity, and emerging project opportunitiesEnsure accurate record keeping of customers and projects within CRM systems
Required Skills
Fluency in Mandarin and English (essential)Experience in sales or account management within the building or construction industryStrong knowledge of commercial building materials or systemsProven ability to manage relationships and close project-based salesExcellent communication, negotiation, and organisational skillsExperience using CRM systems to manage pipelines (HubSpot experience advantageous)A proactive, self-motivated approachCurrent Australian driver’s licenceAn established network within Sydney’s commercial construction industry will be highly regarded.
Preferred Skills
Experience using CRM systems to manage pipelines (HubSpot experience advantageous)
Pay range and compensation package
Competitive base salary with performance-based incentives, vehicle allowance, ongoing product and technical training, career development and progression opportunities, supportive and collaborative team environment, stable, long-established and growing business.