Volunteer - NILS

Volunteer Opportunity - No Interest Loans Officer

Northern Rivers Community Gateway | Lismore NSW

Are you passionate about helping your community? Northern Rivers Community Gateway (NRCG) is seeking a Volunteer NILs Officer to support our Financial Inclusion programs.

Community Gateway strongly values our employees and the important work they do for the community in delivering emergency relief and welfare services, community connections, health inclusion and community capacity building.

Established in Lismore nearly 50 years ago, we are firmly embedded in the communities we support.  Today we are a QIP accredited organisation, with over 20 programs and services in Lismore, Grafton, and across the Far North Coast.

We exist to reduce socioeconomic disadvantage by delivering practical help, advocacy and opportunities for people to have a voice in decisions that affect their lives. Our work is shaped by our values of integrity, respect, inclusion and compassion.

We provide a range of initiatives to develop and recognise our staff, and provide opportunities for regular team building events, and collaborative projects.

About the NILs Program

The NILs (No Interest Loans Scheme) offers people on low incomes safe and affordable access to credit over a range of periods. As a volunteer, you will work as part of a team within our Financial Inclusion programs, supporting the NILs Team in day-to-day operations, while reporting to the Manager – Wellbeing & Inclusion.

As a Volunteer NILs Officer, you will:

• Assist clients with loan applications and follow-ups

• Maintain client records and program databases

• Ensure compliance with operational and funding guidelines

• Promote the NILs program and other NRCG services

You will work primarily from Lismore

Essential:

• Understanding of people on low incomes

• Relevant experience or qualifications for administrative and client support

• Ability to meet targets and work flexibly

• Computer literacy (Microsoft Office, databases)