Rostering Coordinator- Urgent Care

ForHealth is one of Australia’s largest and fastest-growing primary healthcare organisations. With more than 100 medical centres, over 1,500 independent practitioners, and more than 8 million patient consultations annually, we are committed to delivering accessible, high-quality healthcare to communities across Australia.

As a national leader in Urgent Care Clinics, we provide safe, timely, and patient-centred care for conditions that are urgent — but not emergencies. Our continued growth across NSW and ACT has created an exciting opportunity for an experienced and highly organised Rostering Coordinator to join our Urgent Care team.

The Rostering Coordinator helps ensure Urgent Care Clinics (UCC) and Urgent Care Services (UCS) across NSW and the ACT run smoothly and efficiently.

Reporting to the Urgent Care Workforce Lead, this role is responsible for coordinating GP locum rosters, onboarding new doctors, supporting workforce planning, and managing invoices. This role suits someone who is organised, adaptable, and able to manage multiple priorities in a busy healthcare environment while maintaining a high level of accuracy and attention to detail.

It is a great opportunity for a proactive, solutions-focused professional who enjoys supporting high-quality patient care through strong operational coordination.

Please note that this position includes working on a 1 in 3 weekend roster.

• Create and manage GP rosters in partnership with Regional Managers, Practice Managers, GP Recruiters, and the National Urgent Care team.

• Monitor rosters to make sure all clinics have the staff they need.

• Quickly resolve roster gaps, shift conflicts, and urgent staffing requests.

• Process shift swaps, leave requests, and on-call rosters during holiday periods.

• Look for ways to improve rostering processes and make them more efficient.

• Prepare regular staffing and roster reports for the General Manager NSW/ACT.

• Review staffing data and trends to help plan future workforce needs.

• Support staffing plans for new clinics, extended operating hours, seasonal demand, and service changes.

• Work with recruitment and operations teams to prepare for staffing shortages and put backup plans in place.

• Help ensure clinics remain appropriately staffed during busy periods or unexpected absences.

• Coordinate the onboarding of GP locums across all NSW and ACT Urgent Care Clinics.

• Organise travel and accommodation for locums when urgent or short-notice cover is needed.

• Make sure rostering follows workplace laws, company policies, and industry requirements.

• Help develop and maintain rostering policies and procedures.

• Keep accurate workforce records and complete regular audits.

• Provide advice and support to managers and team members on rostering processes and compliance.

To be successful in this role, you will bring:

• Proven experience in rostering coordination, workforce planning and general administration.

• Previous experience within a healthcare, primary care, or urgent care environment highly regarded.

• Strong organisational and time-management skills with exceptional attention to detail.

• Excellent communication and stakeholder management skills.

• The ability to manage competing priorities in a fast-paced and evolving environment.

• Sound understanding of workforce compliance, labour regulations, and operational processes.

• A proactive, adaptable, and solutions-focused mindset.

• Minimum 3 years' experience in an administrative capacity.

At ForHealth, we are passionate about supporting our people and creating opportunities for growth, development, and career progression.

You will benefit from:

• The opportunity to contribute to the growth of a leading national urgent care network.

• Exciting healthcare perks for you and your family which includes health, leisure and retail discounts all in one platform.

• An investment in your professional development.

• Flexible work options.

• A collaborative and supportive team culture.

• Exposure to a dynamic and fast-paced healthcare environment.

• A meaningful role that directly supports the delivery of patient care across NSW and ACT.