Pharmacy Business Consultant

Job Description Summary

At Sandoz, our goal is to increase patient access to high-quality, affordable medicines. As a Pharmacy Business Consultant, you will drive sales growth, market share, and customer engagement across the Gold Coast territory through the acquisition, retention, and development of pharmacy customers.

You will build strong customer partnerships, deliver exceptional service, and position Sandoz as the partner of choice within the pharmacy channel while achieving territory sales and business objectives.

Job Description

Key Accountabilities

• Drive sales growth, market share, and customer retention across the assigned territory to achieve business targets.
• Identify and convert new business opportunities while strengthening relationships with existing pharmacy customers.
• Develop and execute territory and customer business plans aligned to customer needs and the Sandoz value proposition.
• Deliver best-in-class customer service and build trusted partnerships through effective communication and account management.
• Maintain a high level of product, market, competitor, and industry knowledge to support customer credibility and commercial outcomes.
• Effectively manage territory performance through strategic call planning, CRM utilisation, reporting, and data accuracy.
• Achieve agreed sales, customer acquisition, call activity, and retention targets while monitoring territory performance.
• Manage territory expenses and resources responsibly, ensuring compliance with company policies, procedures, and budget requirements.

What You'll Bring

• Degree in Business or a related discipline, or equivalent relevant experience.
• Minimum 2 years' experience in retail or business-to-business sales.
• Demonstrated success in achieving sales targets and growing customer relationships.
• Experience in territory management, including targeting, profiling, call planning, and business planning.
• Strong communication, negotiation, presentation, and relationship-building skills.
• Ability to analyse customer needs and develop tailored commercial solutions.
• Pharmacy sales or FMCG experience preferred.
• Proficiency in CRM systems and Microsoft Office applications.

Why Sandoz?

Generic and biosimilar medicines are the backbone of the healthcare industry, and Sandoz touches the lives of nearly 500 million patients globally each year. While we are proud of this impact, we are driven to do more. Through investments in development capabilities, state-of-the-art production sites, strategic acquisitions, and partnerships, we are shaping the future of affordable, high-quality medicines.

Our momentum is powered by an open, collaborative culture and a team of talented, ambitious associates. We foster an agile and inclusive environment where diversity is valued, innovation is encouraged, and personal growth is supported.

Locally, we are proud to have achieved four consecutive Great Place to Work® certifications and to be recognised as the #1 Best Workplace in Pharmaceuticals & Biotechnology in Australia for 2025.

The future is ours to shape.

#Sandoz

Skills Desired