Coronial Services Officer (Multiple)

The Courts Administration Authority (CAA) is constituted by the Courts Administration Act 1993. The Act established the State Courts Administration Council as an administrative authority independent of control by executive government and to confer on the Council power to provide courts with the administrative facilities and services necessary for the proper administration of justice.

The Coroners Court is responsible for investigating deaths that are reportable pursuant to the Coroners Act 2003.  The Coroner's Office provides a broad range of services to the community by recognising the need to assist bereaved families to understand the coronial investigation process. The coronial jurisdiction is a sensitive and unique environment that requires adherence to the highest level of confidentiality. Staff working within this jurisdiction may be exposed to court evidence that at times will be graphic or disturbing.

The Coronial Services Officer provides a high-quality service in relation to reported deaths, including at the direction of a coroner or the manager, assisting with the coordination of initial investigations, reporting matters to the State Coroner or Deputy State Coroners, referring at the direction of coroners, and arranging the conveyance of deceased persons within the State.

Do you have? 

• Proven ability to communicate effectively both in writing and verbally, in order to provide accurate and clear advice and information to a range of stakeholders, including medical personnel, nursing home staff, bereaved families and the funeral industry.

• Ability to deliver a high standard of service and compassionately communicate with grieving and distressed people on a regular basis.

• Experience in providing a range of administrative services including file management, data entry and collection of data and statistics.

• Demonstrated ability to organise personal work schedule and manage competing priorities within set timeframes in a demanding environment.

• Proven ability to work cooperatively in a team environment. 

• Ability to contribute to continuous improvement and innovation within the office.

• Ability to apply the principles of confidentiality, privacy and security and work within accepted codes of conduct and procedures.

• Experience in understanding medical and pharmacological terminology and an ability to accurately spell complex medical and pharmacological terminology.

• Experience using a range of data management technology, tools and techniques, including the Microsoft suite of products.

Special Conditions

The following special conditions apply to this position:

• Multiple positions available.

• Full-time hours (37.5 hours per week) and Part-time hours (18.75 hours per week)

• Short term contracts for the period of 6 months.

• The Coronial Services Officer is required to work a 7-day roster. Penalty rates apply for time worked on weekends and public holidays, and 5 weeks annual leave per year is awarded.

• Monday to Friday hours rotate between 7.45 am to 3.45 pm, 9.00 am to 5.00 pm, and 10.00 am to 6.00 pm.

• While on rostered weekends and public holidays the Coronial Services Officer works alone from 8.00 am to 4.00 pm with phone support as required from the on-call manager.

• Appointment is under the Courts Administration Act 1993.  Terms and Conditions of employment are governed by the Public Sector Act 2009.

• Appointment is dependent upon a current National Police Certificate that the CAA finds satisfactory.

• As a justice agency, the CAA may receive details of spent convictions as part of any Criminal History Screening and use this information in the selection process.

Remuneration
ASO3 ($74,095 - $78,694 per annum adjusted to hours worked + superannuation)

Enquiries
Karen Lewis, Deputy Manager Coroners Court
Ph: (08) •••• •600
Email: Karen Lewis

How to Apply
All applications are to be submitted online via I Work for SA.

Search Vacancy Number  854078 for more information.

For further information about the CAA please visit the CAA website 

The CAA is committed to creating a workforce which reflects the wider community, as well as providing a working environment which embraces and value diversity and inclusion. We encourage and welcome applications from individuals across diverse community groups and are committed to providing a positive and barrier-free recruitment process and workplace. People with a disability are encouraged to apply.