Technology Operations Specialist, Melbourne Cricket Ground

• Provide technical support and administration including training, reporting, documenting, and access 
• Identify issues, troubleshoot, and escalate when required 
• Serve as the administrator of the point-of-sale system  
• Collaborate with cross-functional teams to implement technology solutions that enhance operational efficiency and improve user experience 
• Monitor and maintain network performance, ensuring all systems are secure and functioning optimally to support business operations 

• Bachelor’s degree or equivalent in information management, computer science, computer systems engineering, business administration, mathematics, or a related field 
• Experience in the retail or hospitality industry preferred 
• Relevant experience in point-of-sale with experience in Agilysys InfoGenesis preferred 
• Experience in a level 2 position within IT with a background in technical support  
• Developed stakeholder management skills with a strong service focus  

Remuneration on offer $80,000 – $90,000 + superannuation.

The application period will close on 27/08/2026, unless sufficient qualified candidates are identified sooner.

The Melbourne Cricket Ground (MCG) stands as Australia’s most iconic sporting venue and the largest stadium in the Southern Hemisphere, with capacity for over 100,000 fans. Renowned for hosting blockbuster AFL clashes, international cricket, and major entertainment events, the MCG is also a premier destination for concerts, special occasions, and non-event-day functions. Beyond the action on the field, Delaware North offers a variety of retail food and beverage options, premium hospitality, and multipurpose spaces for corporate and private events. A true cultural landmark, the MCG delivers unforgettable experiences at the heart of Melbourne’s sporting and entertainment scene.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

At Delaware North Australia & New Zealand, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all backgrounds, orientations, and experiences. Be part of a team that celebrates diversity and thrives on collaboration.