Practice Manager – Dental

All Smiles Centre has been servicing the local community for over 30 years. Our team is motivated to constantly improve and strive to be at the forefront of dentistry.

We are looking for an experienced, motivated and reliable Practice Manager to join our team and help lead the continued growth and development of our practice.

We offer a wide range of dental services, including general dentistry, implant surgery, wisdom teeth removal, smile makeovers, full-mouth rehabilitation, and orthodontics, including braces and Invisalign™.

This is more than an administrative role. We are looking for someone who enjoys leading people, improving systems and creating a great team culture, while ensuring our patients continue to receive an exceptional level of care and service.

The ideal candidate will possess the following qualities:

You enjoy bringing out the best in people. You are approachable and supportive, but also confident in setting expectations and holding people accountable.

You understand that a great practice is built by a great team and enjoy mentoring, developing and motivating people to perform at their best.

You are also comfortable having difficult conversations when necessary and can handle them fairly and professionally.

You lead by example.

You are punctual, dependable and follow through on your commitments. You understand that a Practice Manager is someone our clinicians and team need to rely on.

When challenges arise, you communicate early, take ownership and work towards solutions.

At All Smiles Centre, we are committed to providing high-quality dentistry and an exceptional patient experience.

We are looking for someone who shares this commitment and is always looking for ways to improve — whether that involves our systems, patient experience, team performance or the way the practice operates.

A busy dental practice has many moving parts.

You are organised, proactive and able to prioritise effectively. You don't simply wait for problems to arise — you anticipate them and work towards practical solutions.

You are comfortable managing staff, rosters, workflows and the day-to-day operational requirements of the practice.

Our patients remain at the centre of everything we do.

You are caring and empathetic, and you communicate confidently and professionally with patients and team members alike.

You understand that good leadership requires both empathy and accountability, and you can balance the two.

• Leading the day-to-day operations of the practice

• Managing, mentoring and supporting our dental support and administrative teams

• Coordinating staff rosters, attendance and leave to maintain appropriate staffing levels

• Supporting onboarding and training of new team members

• Monitoring team performance and providing feedback and support where required

• Maintaining and improving practice systems, protocols and workflows

• Supporting compliance with infection control, WHS, patient privacy and practice policies

• Monitoring practice performance and identifying opportunities for improvement

• Managing patient concerns professionally and constructively

• Working closely with our dentists, clinicians and practice owners to maintain a positive, accountable and high-performing team culture

✨ A Genuine Leadership Role — an opportunity to take ownership, contribute ideas and have a meaningful influence on how the practice operates and develops.

✨ Support & Mentoring — you will work closely with the practice owners, clinicians and an experienced team.

✨ Professional Development — we support ongoing learning and opportunities to develop your leadership and practice management skills.

✨ Modern Dentistry — work within a modern practice providing comprehensive dentistry and advanced treatments supported by modern technology and systems.

✨ A Great Team Environment — we value teamwork and have social events and team-building days where our team can unwind and enjoy time together outside of work.

Previous experience in dental would be highly regarded.

We are also open to hearing from an experienced Dental Front Office Coordinator, Treatment Coordinator or Senior Dental Assistant who has demonstrated strong leadership skills and is ready to take the next step into practice management.

Experience with staff management, rostering, training and dental practice software would be advantageous.

Most importantly, we are looking for the right person — someone who is reliable, accountable, enjoys developing people and shares our commitment to providing an exceptional experience for our patients.

If you are someone who takes ownership, follows through on commitments, enjoys leading a team and is always looking for ways to improve, we would love to hear from you.

Due to the volume of applications we receive, only shortlisted candidates will be contacted.