Gaming Attendant and Food and Beverage Team Members | voco Gosford

Be the friendly face behind the Central Coast’s newest hospitality venue.

voco Gosford is home to six vibrant hospitality venues, including a modern Australian pub and rooftop bar — and we’re looking for genuine, guest-focused Gaming Attendants and Food and Beverage Team Members to join our team. If you love hospitality and take pride in creating a safe, fun environment, this is your room, and your venue, to run.

About voco Gosford

Part of IHG’s premium voco brand, voco Gosford sits at the heart of the Central Coast with six vibrant hospitality venues — from a modern Australian pub and rooftop bar to the signature restaurant Astra — plus two levels of conference and event space overlooking Brisbane Waters. We’re a new build, a growing team, and a genuinely exciting place to build your career.

About the Role

Reporting to the Duty Manager, you’ll be the friendly face of our gaming room and food and beverage venues — delivering genuine hospitality, keeping guests safe and entertained, and helping create experiences that tell a story.

Day to day you’ll be:

• Welcoming guests to our gaming room and food and beverage venues with genuine, friendly service
• Operating and maintaining gaming machines, TAB and Keno terminals to a high standard
• Championing responsible gambling, spotting signs of harm and acting in line with our RSG obligations
• Handling cash, processing payouts and reconciling tills accurately
• Checking ID and monitoring the venue for compliance with liquor and gaming regulations
• Preparing and serving food and beverages to a high standard across our pub and restaurants
• Taking orders and providing attentive table and bar service that keeps guests coming back
• Building genuine relationships with regulars and making every guest feel like part of the family
• Keeping the gaming room and food and beverage areas clean, well-presented and welcoming

What We’re Looking For

• Current RSA (Responsible Service of Alcohol) and RSG (Responsible Service of Gambling) competency cards
• Experience in gaming, food and beverage, or hospitality
• Confidence handling cash and operating gaming/EGM or POS systems
• A genuine passion for hospitality and guest service
• A team player who takes direction well and brings a positive attitude
• Flexibility to work varied shifts including nights, weekends, and public holidays

What’s in it for You

• IHG Employee Discount on room rates at IHG hotels worldwide
• A long-term career, with real opportunities to grow within voco Gosford and the wider IHG network
• Ongoing training and development to help you build your career in hospitality

voco Gosford is an equal opportunity employer. We celebrate difference and welcome applications from people of all backgrounds, experiences, and perspectives.

Ready to bring the fun to the Central Coast? Apply now.