Retail Sales Assistant- QCC Hospitality Supplies

Do you have hospitality experience and want to get away from Hospitality hours?

QCC is a leading wholesale distributor of non-food restaurant and hotel supplies. Our focus is to provide the food service industry with quality brands at wholesale prices. Whether you are opening a café or bar, managing a restaurant, running a hotel or any other foodservice establishment, we have everything you need. We have developed a reputation, not only for our wide product range but also for our service and attention to detail. With over 10,000 items in stock your options are unlimited.

Reporting to the Store Manager, you will be responsible for ensuring the store offers a high standard of customer service and operating efficiencies required to achieve sales targets and growth.

The key accountabilities of the role include:

• Providing customers with a high standard of service and sales support

• Develop strong relationships with account customer base and build general retail trade

• Merchandising and presentation of products to promote sales

• Managing and resolving customer queries and complaints

• Successful in meeting sales targets and identifying ways to improve sales and reduce costs

• Responsible for cash handling, end of shift till reconciliation and security

• Stock management – bar coding, picking and packing stock, deliveries

• Attend product training, store events and demonstrations involving customers, suppliers and the sales team

• Assist with stock takes and cycle counts

• Adhere to relevant Government legislation, company policies & procedures

Essential Requirements:

• Excellent communication skills in both verbal and written

• Experience gained within the hospitality or catering industry

• Minimum of 1-2 years of experience within the hospitality or catering industry is required

• Must be motivated and have a great eye for detail

• Able to work with minimal supervision

• Replenishing large volumes of stock

• Ability to perform moderate lifting when replenishing large volumes of stock is required

• Efficient cash handling and POS experience is desirable

• Experience resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services

• Enthusiasm and willingness to learn with a "can do" attitude

• Must have a passion for retail and experience in a similar role

• Minimum of 1+ years retail experience is required for this role

• Demonstrated success in achieving retail sales targets

• Good numerical aptitude

• Must also be a highly self-motivated individual with an excellent work ethic

• Strong organisational skills

• Able to identify new client relationship opportunities

Desirable Requirements:

• We welcome Ex Chefs and Cooks wanting to move out of hospitality hours

• Prior use of Pronto POS software or a similar POS program

• Qualifications in retail / merchandising / sales or other relevant discipline

If you are interested in building your career with QCC, please apply now!