Facilities Manager

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this job involves:

As a Facilities Manager at JLL, you'll take full ownership of managing and maintaining a diverse portfolio of owned properties and leased premises across the NSW/ACT region. This role places you at the heart of day-to-day operations, ensuring exceptional service delivery for our client while maintaining the highest standards of compliance and performance. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and you'll embody this through your proactive approach to facilities management. You'll oversee site budgets, accounting and finance functions, maintenance and operations, contract services, and procurement of materials, equipment, and supplies. Your portfolio will span approximately 90 retail sites and 2 major commercial/corporate properties, including prestigious corporate head offices. Based at the client's corporate office at Darling Park, Sydney, you'll be the trusted partner who ensures every facility operates seamlessly, every day. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, giving you the platform to make a meaningful impact across a significant and varied property portfolio.

What your day-to-day will look like:

Lead and inspire your facilities team, fostering a collaborative environment where everyone is empowered to deliver their best workPartner closely with clients and stakeholders, building trusted relationships and ensuring their needs are met with professionalism and careOversee comprehensive site budgets, financial reporting, and analysis to ensure cost-effective operations and budget complianceManage vendor relationships and procurement processes, ensuring quality service delivery and value for money across all contracted servicesConduct regular site inspections across retail and commercial properties, identifying opportunities for improvement and ensuring operational excellenceEnsure strict compliance with occupational health and safety requirements, implementing proactive risk management strategies to protect all building occupantsOversee critical building systems including CRAC units, chiller systems, fire protection, mechanical and electrical systems, and BMS platformsManage occupancy services and helpdesk operations, ensuring responsive and efficient support for all facility usersMonitor and interpret commercial contracts, ensuring all parties meet their obligations and service levels are maintained

Required qualifications:

Proven experience in facilities management, property management, or a related field with a track record of delivering best practice outcomesDemonstrated people management skills with the ability to inspire, develop, and lead high-performing teamsExperience working in corporate environments, including direct dealings with executive-level stakeholdersStrong knowledge of local occupational health and safety requirements and compliance frameworksUnderstanding of critical facilities operations and infrastructure managementTechnical knowledge of building systems including CRAC, chillers, fire protection, mechanical and electrical systems, and BMS platformsProven ability to understand, interpret, and manage commercial contracts effectivelyStrong budget management and financial analysis capabilitiesCurrent and valid driver's license with willingness to travel, including interstate when required

Preferred qualifications:

Tertiary qualification in facilities management, property management, engineering, or related disciplineExperience managing mixed-use portfolios including both retail and commercial propertiesDemonstrated experience managing large-scale corporate head office environmentsVendor management experience for specialized technical servicesCertification in facilities management (e.g., FMA, IFMA) or project managementAdvanced proficiency in CAFM (Computer-Aided Facilities Management) systems and financial management software

Benefits:

Great employee discounts off fitness, wellbeing & other renowned brands18 weeks paid maternity leavePrivate Health Insurance DiscountsActive Social ClubEmployee assistant programNovated Lease for EV carsPaid time off for volunteer workCareer Opportunities with Australia's #1 Commercial Real Estate firmPremium offices

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number REQ525708