Quality and Risk Manager

About the role: 

We are seeking a dynamic, organised, and experienced Registered Health Clinician to manage our Quality & Risk Portfolios across our hospital, on a permanent full-time basis. This key Senior Management role works closely with all committees, department managers and staff to implement the organisational quality and risk management plans.

This position forms an integral part of the senior management team and works closely with the Director of Clinical Services and Chief Executive Officer.

Duties/Responsibilities include:

• Support and foster a culture within the organisation that embraces Quality & Safety
• Strive to continuously improve patient and business outcomes
• Manage and lead the accreditation program
• Responsible for clinical & non-clinical risk management programs
• Oversee collection, management and evaluation of clinical indicators
• Investigate and resolve clinical incidents and adverse events
• Work with managers to achieve excellence in care delivery
• Conduct audits to comply with hospital & legislative policies & procedures
• Develop & review policies, procedures, systems and services

About you: 

You will be an experienced Health Clinician who hold a comprehensive knowledge of the NSQHS accreditation standards and their application in the private health sector along with previous involvement at a senior level in preparation, coordination & participation in the accreditation process. On top of that, you will have proven experience in the development, review process and implementation of policies & procedures to ensure best safety practice supported by a strong understanding of the concepts, principles and practice of Clinical Governance, including patient safety, clinical risk, quality improvement and complaints management.

You will also bring;

• Ability to lead the quality process and work with minimal direction
• Demonstrated ability to develop good multidisciplinary relationships & progress change management initiatives
• Experience in incident management & investigation
• Excellent written and oral communication skills with a demonstrated ability to produce comprehensive reports such as business analysis and strategic direction documents
• Experience in risk assessment and development of risk reduction strategies
• Excellent work ethic, time management skills & the ability to work independently
• Demonstrated experience in planning and delivering health and safety education
• A background in Health would be highly regarded.
• Please note recruitment will commence immediately and appointed potentially before the closing date.

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
• Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
• Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
• Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
• Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you’ll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.

Additional Information

• Must provide or complete a National Police Check conducted within the previous 12 months.
• According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.

Apply:

All applications must be lodged online.

Applications close: 20th August 2026 

Reference number: JR114614