Administrative Services Officer - Mental Health

Administrative Services Officer- Ballarat

Mental Health Services

Full-time Ongoing – 40 hours per week – with monthly ADO

About The Role

Grampians Area Mental Health & Wellbeing Service is seeking a highly motivated and experienced Administration Services Officer to join our service. As a leading healthcare provider in the region, Grampians Health is committed to providing the highest quality care and service to our patients and the community.

Key Responsibilities

Reporting to the Administration Manager, this position will be responsible for providing all aspects of administrative support, ensuring the smooth and efficient running of the mental health teams they support, and maintaining a high standard of service provision.

Skills & Experience

The successful candidate will ideally have 3 years administration experience, coupled with outstanding customer service skills, communication skills, attention to detail, and a responsive disposition.

You will be flexible in adapting to an often-changing environment as per service needs. In addition, you will be comfortable learning new systems and be well organised with the ability to determine competing priorities to meet timelines. The position may also be requested to backfill administration leave.

You will have proven experience in using Microsoft Office Word, Excel, PowerPoint and Outlook. Your role will include (but is not limited to) attending to a broad range of internal and external confidential and sensitive enquiries, via phone and face-to-face, ensuring that appropriate and timely follow up action is taken; typing; data entry; maintaining, updating, and training for office and information management systems and procedures, and general administrative duties as required.

Experience working in a mental health or medical health setting would be highly desirable but not essential.

To see a full copy of the Position Description please click here

Culture & Benefits

At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

Flexible work arrangements and purchase leave opportunitiesSalary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidaysAccess to Fitness Passport membershipStaff rewards and recognition programs

Interested?

Click APPLY or if you wish to discuss the role prior to applying, contact Belinda Collie, Administration Manager, Grampians Area Mental Health & Wellbeing Services on 53204100 for a confidential discussion.

We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled.

If you are currently employed at Grampians Health, please sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet.

Diversity and Inclusion

All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check. All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.