Workplace Relations Officer - Security Industry

ABOUT ADVANCED PROTECTION PLUS

Advanced Protection Plus is a leading security services provider delivering professional static guarding, mobile patrol and security solutions to government agencies, commercial organisations and private sector clients.

With a growing workforce operating across multiple locations, we are committed to maintaining a compliant, engaged and professional workforce while ensuring our employment practices align with Australian workplace legislation and industry requirements.

We are seeking an experienced Workplace Relations Officer to support our organisation across workplace relations, industrial relations, employee relations and HR compliance matters.

ABOUT THE ROLE

Reporting directly to senior management, the Workplace Relations Officer will provide practical advice and support on workplace matters across our security operations.

This role will assist in ensuring our workforce practices remain compliant with:
• Fair Work Act requirements
• National Employment Standards (NES)
• Modern Awards
• Security Services Industry Award requirements
• Company policies and procedures

The successful candidate will work closely with management, operations and the HR team to support positive employee relationships, resolve workplace matters and improve workforce compliance processes.

KEY RESPONSIBILITIES

Workplace Relations & Employee Relations
• Provide advice and support regarding employee relations matters including grievances, workplace concerns, performance management, disciplinary processes, investigations and conflict resolution.
• Assist managers with fair, consistent and compliant employee management practices.
• Support resolution of workplace issues while maintaining positive employee relationships.

Industrial Relations & Compliance
• Provide guidance on Fair Work obligations, NES, Modern Awards and Security Services Industry Award requirements.
• Assist with interpretation of overtime, penalty rates, allowances, shift arrangements and employment conditions.
• Identify potential compliance risks and provide recommendations to management.
• Assist with Fair Work related matters and workplace compliance reviews.

HR Support
• Provide support and advice to the HR team regarding workplace relations matters.
• Assist the HR team with employee onboarding queries and ensure employment processes are followed correctly.
• Support employee documentation, records and compliance requirements.
• Assist with reviewing and improving HR policies, procedures and workforce processes.

SECURITY INDUSTRY WORKFORCE SUPPORT

Support a diverse workforce including:
• Static Security Officers
• Mobile Patrol Officers
• Casual Employees

Experience understanding the requirements of 24/7 operations, shift work, public holidays and multiple client locations will be highly regarded.

ABOUT YOU

Essential:
• Experience in workplace relations, employee relations, HR advisory or similar roles.
• Strong understanding of Australian employment legislation and Fair Work requirements.
• Experience interpreting modern awards and employment conditions.
• Strong communication, negotiation and problem-solving skills.
• Ability to manage confidential employee information.

Highly Desirable:
• Security industry experience.
• Labour hire or large casual workforce experience.
• Knowledge of the Security Services Industry Award.
• Experience dealing with Fair Work matters.

WHAT WE OFFER

• Flexible part-time opportunity.
• Work with a growing security services organisation.
• Direct access to senior management.
• Opportunity to influence workplace practices and compliance processes.
• Professional and supportive working environment.

EMPLOYMENT TYPE

Part-Time Position

Approximately 15–25 hours per week with flexibility available.

REMUNERATION

$50 – $65 per hour + superannuation (depending on experience)

This role is positioned above a traditional HR Coordinator level and below a Senior Industrial Relations Manager level.

The remuneration reflects:
• Workplace relations expertise.
• Industrial relations knowledge.
• Fair Work compliance experience.
• Ability to independently manage workplace matters.
• Security industry or labour-hire experience.

We welcome applications from:
• HR Advisors seeking flexible work arrangements.
• Workplace Relations Advisors.
• Former security industry HR professionals.
• Fair Work and workplace relations consultants.

Candidates with strong security industry experience may be considered toward the upper end of the range ($60–$65 per hour + super).

HOW TO APPLY

Please submit your resume outlining your relevant workplace relations and HR experience.

Advanced Protection Plus is an equal opportunity employer and values professionalism, integrity and respect across our workforce.