Administration Officer

At Total Business Partners, great administration is the backbone of a great business. We’re looking for someone highly organised, proactive and detail-focused who takes pride in keeping things running smoothly and supporting those around them.

From coordinating workflow and preparing documents to supporting the team and staying on top of the details, you’ll play an important role in helping us deliver an exceptional experience for our clients.

This is more than an admin role. You’ll be a valued part of the team that helps our people and clients to thrive.

 Why You'll Love Working With Us

Supportive, friendly, and down-to-earth team culture

• Modern Sunshine Coast office with on-site parking and lake views

• Regular team lunches, social events, and team celebrations

• Ongoing training and development opportunities

• Exposure to a professional accounting environment and career growth opportunities

• Fully stocked snack cupboard, premium coffee, and herbal tea station

• The opportunity to build meaningful relationships with clients and make a genuine impact on their experience with our firm

If you’re highly organised, love keeping things on track and take pride in being the person others can rely on, we’d love to hear from you.

What You'll Be Doing

You’ll play a key role in keeping Total Business Partners organised, efficient and running smoothly, while also providing a warm and professional welcome for clients attending scheduled meetings.

• Provide day-to-day administrative support to accountants, senior staff and the office manager

• Assist with client onboarding, database maintenance and accurate record keeping

• Prepare and finalise client work for the accounting team

• Coordinate and prepare for client appointments and meetings using Outlook, Teams and Zoom

• Welcome clients, ensure meeting rooms are prepared and assist with incoming calls

• Manage client correspondence, payments, mail and general enquiries

• Maintain accurate client records, filing systems and documentation

• Assist with ASIC and ATO compliance administration.

• Maintain a professional reception area and well-stocked office environment

• Assist organising team events and internal activities & lunches

• Provide basic IT support, including meeting room technology, printers, and office equipment

This role is ideal for someone who is highly organised, proactive and tech-savvy, enjoys supporting a busy team, and takes pride in making sure the details are taken care of.

About You

We’re looking for an experienced Administrator who is highly organised, proactive and takes pride in providing reliable support to both the team and our clients. While there is a small reception component to the role, the primary focus is on administration and helping keep the office running smoothly.

• 2+ years’ experience in a professional administration role

• Experience within an accounting firm is highly regarded

• Highly organised with excellent attention to detail and time management skills

• Confident managing multiple priorities and following tasks through to completion

• A proactive team player who shows initiative and enjoys supporting others

• Friendly, professional and confident when dealing with clients and colleagues

• Comfortable welcoming clients both in the office and over the phone

• Tech-savvy and confident learning new systems and software

• Committed to maintaining a high level of professionalism, confidentiality and accuracy

• Experience with Xero, CAS360, FuseSign or SuiteFiles is advantageous but not essential, as training will be provided

• Aligned with our Core Values and committed to contributing to a positive team culture

• Current Driver’s Licence

You’ll suit this role if you enjoy being the person who keeps things organised, stays one step ahead and helps make the day run smoothly for everyone around you.

Join Total Business Partners?

We’ve built a modern accounting firm that values great people, strong teamwork and a positive workplace culture.

This is an opportunity to join a growing Sunshine Coast firm where your organisation, initiative and attention to detail will make a real difference. You’ll play an important role in supporting our team, keeping things running smoothly and helping deliver a great experience for our clients.

If you’re proactive, enjoy helping others and take pride in being the person who keeps things on track, we’d love to hear from you.