• Full-time position, Flexible location: Sydney, Brisbane or other hub locations across NSW and QLD
• 80k-83k + Super + Salary Packaging 
• Meaningful work with flexible, Hybrid work options

Who We Are

At Benevolent, we believe every person deserves to live life on their own terms, with dignity, respect and a sense of belonging. For over two centuries, as Australia’s first charity, this belief has shaped who we are and how we work.

As a not-for-profit, independent and non-religious organisation, we are a practice‑led organisation, our work is grounded in evidence and strengths‑based approaches that place people at the centre of everything we do. We walk alongside individuals, families and communities, upholding rights, amplifying voices and advocating for safer, more inclusive systems where people can thrive.

Your Opportunity

An exciting opportunity has become available due to an internal transfer to join our Capability & Culture team. As our Capability & Culture Coordinator, you will support capability building across The Benevolent Society by helping employees access the learning, systems and support they need to do their best work.

This role is ideal for someone who is organised, systems-minded and detail-focused, with a genuine interest in improving the employee and learner experience. It is also a great opportunity to build your experience in learning and development while contributing to stronger capability and culture across the organisation.

How You Will Contribute

• Administer, maintain and improve the learning management system so employees can access learning easily and records remain accurate.
• Provide responsive learner and employee support, including LMS enquiries, training support requests and the Capability & Culture Jira inbox.
• Coordinate LMS updates, content testing, learner registrations and mandatory course set-up.
• Support accurate reporting by maintaining records, verifying learner outcomes and making system data clear, practical and useful for the organisation.
• Provide generalist administration and coordination support, including documentation, invoices, purchase orders and stakeholder communication.
• Build positive relationships with internal teams, vendors and partners through a helpful, solutions-focused approach.

Your Benefits 

We support our people to live their best lives, with benefits that support your wellbeing, growth and lifestyle. Here are some of the key benefits, and we’d love to tell you more.

• Salary Packaging & Perks – Maximise your take-home pay with up to $15,900 in salary packaging including entertainment and vehicle packaging options to suit your lifestyle, corporate rates/discount with selected partners.
• Flexibility & Wellbeing – Enjoy hybrid work options, monthly ADOs (12 extra days off per year for full time staff), Fitness Passport access, EAP support, and the option to purchase additional leave.
• Recognition & Growth – Competitive pay, Benevolent You Make a Difference recognition program, service rewards, long service leave after 5 years, supportive performance and career check in’s and tailored professional development opportunities.
• Cultural Inclusion – Dedicated cultural leave and support for Aboriginal and Torres Strait Islander employees, including leadership pathways and networking groups.
• Employee Networks– Connect through our diverse, employee-led networks that celebrate diversity and foster connection and allyship across shared experiences and identities

Your Skills and Experience 

We want you to be successful in your new role! This means you’ll bring LMS or HRIS administration experience, strong generalist administration skills, confidence with Microsoft 365, and the ability to turn data into clear, practical insights for different audiences. You will also have:

• 12+ months experience administering a Learning Management System, HRIS or similar employee platform.
• Intermediate to advanced Microsoft 365 skills, particularly in Excel and desirable in Power BI.
• Experience preparing reports, maintaining accurate records and presenting data in a clear and consumable way.
• Strong attention to detail, time management and prioritisation skills.
• A customer service mindset and a desire to improve the employee and learner experience.
• Clear communication skills and the ability to respectfully manage expectations with stakeholders.
• The ability to work independently, use initiative and support a geographically dispersed team.

If you are excited by the idea of supporting a team that helps people grow, learn and feel connected at work, we would love to hear from you.

This role aligns with the capability requirements of Individual Contributor level. Please see the Capability Framework attached to this advert to discover essential skills, values and behaviours required at this level.  

Our Commitment

At Benevolent we are committed to diversity, equity and inclusion and to providing a culturally safe workplace for all. We encourage applications from people of all backgrounds and identities, including LGBTIQA+, neurodivergent and people with disabilities, and those from Culturally and Linguistically Diverse backgrounds, to strengthen our ability to deliver inclusive and responsive services to the communities we support.

We recognise and value the cultural knowledge, lived experience and community connections that Aboriginal and Torres Strait Islander peoples bring, and welcome applications from individuals across all cultures, identities and lived experiences.

Ready to make a difference? 

Click 'Apply Now' to send your resume and a 1-page cover letter outlining your interest and suitability for the role.

Need more information or have questions? Feel free to reach out Amy on amy.chapman@benevolent.org.au using the subject line: Capability & Culture Coordinator - NSW / QLD enquiry via EthicalJobs for a friendly, confidential discussion.

The Benevolent Society respects and promotes human rights and diversity. We are committed to fostering an inclusive culture where people of all backgrounds and identities feel welcomed, respected and valued. As a client-safe and child-safe organisation, all employees and volunteers are required to complete comprehensive employment screening. If you need any reasonable adjustments throughout the application process, please let us know how we can best support you.

Please click here for the Capability Framework

Please click here for the Position Profile