Accounts Receivable Assistant

About the role

HomeCaring Pty Ltd is seeking an Accounts Receivable Assistant to join our Finance team in Parramatta, NSW. This is a full-time position that plays a vital role in supporting the financial operations of our aged and disability support services. As an Accounts Receivable Assistant, you will be responsible for managing client invoicing, payment processing, and maintaining accurate financial records. This role is essential to ensuring smooth cash flow operations and supporting the delivery of quality care services to our clients across the community.

Key responsibilities

• Reconciling client accounts and investigating discrepancies

• Processing and recording client invoices and billing statements in accordance with company policies and procedures

• Recording payments received and updating financial records within accounting systems

• Managing accounts receivable records and maintaining accurate financial documentation

• Communicating with clients regarding billing enquiries and payment arrangements

• Following up on overdue accounts through telephone contact, email correspondence and written reminders

• Assisting with debt recovery procedures and maintaining relevant documentation

• Reconciling client payments received and matching them against invoices and records

• Preparing aged receivables reports and payment reminders

• Supporting the Finance team with month-end reconciliation processes

• Assisting with the preparation of accounts receivable reports and ageing schedules

• Maintaining confidentiality and adhering to data protection requirements

• Liaising with clients regarding billing inquiries, payment arrangements and account discrepancies

What we're looking for

• Processing credit notes and adjustments where appropriate

• Proven experience in accounts receivable, billing, or a similar finance support role

• Strong proficiency with accounting software and Microsoft Office applications

• Supporting the finance team with general administrative tasks related to accounts receivable functions

• Ensuring compliance with company financial policies and relevant regulatory requirements

• Excellent organisational skills with the ability to manage multiple tasks and deadlines

What we're looking for

• Attention to detail and accuracy in financial record-keeping

• Professional communication skills, both written and verbal

• Ability to work independently and as part of a collaborative team

• High school diploma or equivalent qualification as a minimum; a certificate or diploma in accounting, bookkeeping or finance is preferred

• Understanding of aged and disability support services is advantageous

• Customer service experience with the ability to handle enquiries professionally and tactfully

• Proven experience working in an accounts receivable or similar finance administration role, ideally within the community services, aged care or disability support sector

• Knowledge of funding models relevant to aged and disability care services is preferred

• Strong proficiency with accounting software and Microsoft Office applications, particularly Excel

• Excellent numeracy skills with meticulous attention to detail and accuracy when handling financial data

• Strong organisational skills with the ability to manage multiple tasks and meet deadlines

• Excellent written and verbal communication skills, with the ability to communicate professionally with clients and internal stakeholders

• Ability to work independently whilst being part of a collaborative finance team

• A commitment to confidentiality and data protection when handling sensitive financial and client information

About us

HomeCaring Pty Ltd is a committed provider of aged and disability support services, dedicated to enhancing the quality of life for our clients in the community. We pride ourselves on delivering compassionate, person-centred care and support services that enable individuals to maintain independence and dignity. Our team is united by a shared commitment to excellence, integrity, and making a meaningful difference in the lives of those we serve. We foster a collaborative, inclusive workplace culture where every team member contributes to our mission of supporting vulnerable members of the community.

What we offer

• Secure full-time employment with a stable, mission-driven organisation

• Professional development and training opportunities to support your career growth

• The satisfaction of contributing to meaningful work in the community services sector

• Access to employee assistance programmes and wellbeing support

Apply now

About us

HomeCaring Pty Ltd is a dedicated provider of aged and disability support services, committed to enhancing the quality of life for the people we serve. Our mission is to deliver compassionate, person-centred care that empowers individuals to live with dignity and independence. We pride ourselves on our values of integrity, respect, and excellence in all aspects of our operations. With a strong focus on community wellbeing, we work collaboratively with clients, families, healthcare professionals and partners to provide holistic support services. Our team is driven by a shared purpose: to make a meaningful difference in the lives of our service users and their families.

If you meet the above requirements and are interested in joining HomeCaring Pty Ltd, we encourage you to submit your application including your CV and a cover letter outlining your relevant experience. Please send your application to our recruitment team and we look forward to hearing from you.